Operations Director

4 weeks ago

Guildford, Surrey, United Kingdom Holroyd Howe Full time
Operations Director Job Description

At Holroyd Howe, we are seeking an experienced Operations Director to lead our team of Operation Managers across Surrey, Sussex, and Kent. As a key member of our leadership team, you will play a crucial role in retaining and growing partnerships with schools, optimising our business processes, improving efficiency, and driving overall operational excellence.

This is a fantastic opportunity for an inspirational and enthusiastic Operations Director to make a name for themselves within the Food Service industry. In return, we offer support and development to grow within our business alongside a competitive salary.



Key Responsibilities

  • Develop and implement strategies to optimise operational efficiency, quality, and profitability across all catering contracts.
  • Provide leadership and guidance to operational managers, fostering a culture of accountability, teamwork, and continuous improvement.
  • Monitor key performance indicators (KPIs) and operational metrics to evaluate performance and identify areas for improvement.
  • Maintain a strong business relationship with each school and with the clients (Heads and Bursars)
  • Collaborate with the sales team to support business development efforts, including client presentations, contract negotiations, and renewals.
  • Address client feedback and concerns promptly, striving to resolve issues and enhance overall satisfaction.
  • Ensure compliance with all relevant food safety regulations, health and safety standards, and company policies and procedures.
  • Implement rigorous quality assurance measures to uphold food quality, presentation standards, and service excellence.
  • Conduct regular audits and inspections to assess compliance and identify areas for corrective action.
  • Work closely with the finance department to develop budgets, forecasts, and financial targets for catering operations.
  • Monitor financial performance against targets, analysing variances and implementing cost control measures where necessary.
  • Identify opportunities for revenue growth and cost savings, driving initiatives to improve profitability.
  • Lead initiatives to enhance operational processes, systems, and technologies, driving innovation and efficiency gains.
  • Foster a culture of continuous learning and development within the operations team, providing training and mentoring to support career growth.
  • Stay abreast of industry trends, best practices, and emerging technologies, incorporating relevant advancements into operational strategies.


Requirements

  • Thrive on getting the best out of people and maximising commercial opportunities.
  • Ability to provide coaching, mentoring, and training opportunities to develop leadership capabilities and support career progression, and succession planning amongst your team.
  • Excellent negotiating skills
  • Financially and commercially astute
  • Previous experience in a Operations Director role ideally in Food Service
  • Strong understanding of report writing and financial management.
  • Excellent management and communication skills
  • Excellent delegation and influencing skills.
  • Able to demonstrate your analytical approach to problem-solving.
  • Ability to devise and implement strategies to benefit both the company and the client.
  • Ability to display a real passion for food and customer service.


About Us

We pride ourselves on our commitment to sustainability, nutrition, and food innovation. Our team of experienced professionals tailor our catering service provision specifically to suit children of all ages, meeting the bespoke requirements of each school. We invest in our teams' training and development, providing opportunities for career growth and succession planning.

As a leading contract caterer, we offer a wide portfolio of training opportunities and experiences, attracting chefs who are passionate about culinary excellence and menu innovation to our team. We create engaging and fun dining experiences for our students, helping them build strong and healthy relationships with food.

At Holroyd Howe, we are an equal opportunities employer, committed to safeguarding and promoting the welfare of children. We require an Enhanced DBS with a Barred List Check for all successful applicants. This appointment is offered on the return of satisfactory professional references.

  • Strategic Operations Director

    3 weeks ago

    Guildford, Surrey, United Kingdom Your World Recruitment Full time

    Job Title: Strategic Operations DirectorDivision: Access and MedicineJob Type: TemporarySector: HealthcareJob Overview: We are seeking a highly skilled Operations Director to lead the Urgent and Emergency Care services of our NHS Trust.Key Responsibilities:Provide strategic direction and leadership to ensure the care we provide remains of outstanding...

  • Academic and Operations Director

    4 weeks ago

    Guildford, Surrey, United Kingdom Holroyd Howe Full time

    Job SummaryWe are seeking an exceptional Operations Director to join our team at Holroyd Howe, a leading contract caterer in the UK. As an Operations Director, you will play a crucial role in retaining and growing partnerships with schools, optimising business processes, and driving operational excellence.Key ResponsibilitiesDevelop and implement strategies...

  • Director of Operations and Strategy

    3 weeks ago

    Guildford, Surrey, United Kingdom Holroyd Howe Full time

    Operations Director Job DescriptionWe are seeking a highly skilled Operations Director to join our team at Holroyd Howe, a leading contract caterer in the UK. As an integral part of our management team, you will be responsible for developing and implementing strategies to optimize operational efficiency, quality, and profitability across all our catering...

  • Chief Operations Director

    3 weeks ago

    Guildford, Surrey, United Kingdom Nuffield Health Full time

    As a Hospital Director at Nuffield Health Guildford Hospital, you will be responsible for leading the hospital's leadership team and creating a culture that embodies the organization's values and behaviors. Your role will involve managing diverse relationships with consultants, GPs, the NHS, and other external bodies to drive patient-centered care and...

  • Operations Director

    4 weeks ago

    Guildford, Surrey, United Kingdom Holroyd Howe Full time

    Operations Director Job DescriptionAt Holroyd Howe, we are seeking an experienced Operations Director to lead our team of Operation Managers across Surrey, Sussex, and Kent. As a key member of our leadership team, you will play a crucial role in retaining and growing partnerships with schools, optimising our business processes, improving efficiency, and...

  • Operational Finance Director

    4 weeks ago

    Guildford, Surrey, United Kingdom We Do Group Full time

    We are seeking a highly skilled Operational Finance Manager to join our client, a rapidly expanding software business in Guildford. As a key member of the team, you will be responsible for overseeing all financial operations, including budgeting, forecasting, and financial reporting.The ideal candidate will have experience in the software industry and a...

  • Fleet Operations Director

    1 week ago

    Guildford, Surrey, United Kingdom Stagecoach Group Full time

    Opportunity Summary:We are seeking an experienced Fleet Operations Director to lead our engineering team at our Guildford depot.About the Role:The successful candidate will have a proven track record in fleet management, with experience in managing teams and resources to maintain and repair a diverse fleet of vehicles. They will be responsible for developing...

  • Operational Finance Director

    4 weeks ago

    Guildford, Surrey, United Kingdom We Do Group Full time

    We are seeking a highly skilled Operational Finance Manager to join our client, a rapidly expanding software business in Guildford. The successful candidate will be responsible for overseeing all financial operations, including budgeting, forecasting, and financial reporting.Key Responsibilities:Manage accounts payable and receivable, ensuring timely and...

  • Operational Finance Director

    4 weeks ago

    Guildford, Surrey, United Kingdom We Do Group Full time

    Operational Finance Manager - Guildford£75,000 - £85,000We Do Group is working with a VC-backed start-up software business in Guildford to help recruit a Financial Operations Manager. This role is essential in supporting a rapidly expanding, entrepreneurial business as it scales.The company is embarking on an exciting phase of growth and investment. We are...

  • Operations Director

    4 weeks ago

    Guildford, Surrey, United Kingdom Holroyd Howe Full time

    Operations Director Job DescriptionWe are seeking an experienced Operations Director to lead our team of Operation Managers across Surrey, Sussex, and Kent. As a key member of our leadership team, you will be responsible for developing and implementing strategies to optimise operational efficiency, quality, and profitability across all catering contracts.You...

  • Operations Director

    4 weeks ago

    Guildford, Surrey, United Kingdom Holroyd Howe Full time

    Job SummaryWe are seeking a highly skilled and experienced Operations Director to join our team at Holroyd Howe. As a key member of our leadership team, you will be responsible for driving operational excellence, optimizing efficiency, and delivering exceptional results.Key ResponsibilitiesDevelop and implement strategies to improve operational efficiency,...

  • Studio Operations and Talent Director

    4 weeks ago

    Guildford, Surrey, United Kingdom Electronic Arts Full time

    We are seeking a highly skilled Studio Operations and Talent Director to join our team at Criterion Studio. As a key member of our leadership team, you will play a crucial role in driving operational excellence and talent management across the studio.Key Responsibilities:Partner with Studio leadership and other EA stakeholders to drive operational...

  • Studio Talent and Operations Director

    4 weeks ago

    Guildford, Surrey, United Kingdom Electronic Arts Full time

    We are seeking a highly skilled Studio Talent and Operations Director to join our team at Electronic Arts. This role will play a key part in operational excellence at Criterion, bringing together teams and processes to drive operational effectiveness.RMO SupportEnsure that Criterion details are accurate in our Airtable and partner with EU and North Americas...

  • Operations Director

    4 weeks ago

    Guildford, Surrey, United Kingdom Barnett Hill Hotel Full time

    The RoleWe are seeking a highly skilled Operations Manager to support our General Manager in the smooth day-to-day running of the hotel. This is a fantastic opportunity to join our team and contribute to the continued success of Barnett Hill Hotel.As Operations Manager, you will be responsible for overseeing the food and beverage service areas, including The...

  • Operations Director

    3 weeks ago

    Guildford, Surrey, United Kingdom Barnett Hill Hotel Full time

    The RoleWe are seeking an experienced Operations Manager to support our General Manager in the smooth day-to-day running of the hotel. This role will involve overseeing the food and beverage service areas, including The Oak Room Restaurant, Bar, Conference & Banqueting, Room Service, Terraces, and Lounge Service.As Operations Manager, you will be responsible...

  • Operations Director

    1 week ago

    Guildford, Surrey, United Kingdom Pacific International Executive Search Full time

    Job Title: Facilities and Operations OfficerJob Description:We are currently working with the Industrial Business Unit of a world-leading engineering organization looking for an Operations Leader to take responsibility and lead the operations for one of their most critical sites going through a massive transformation.About the Role:The ideal candidate is a...

  • Financial Director

    4 weeks ago

    Guildford, Surrey, United Kingdom Hays Specialist Recruitment Limited Full time

    About the RoleAs a key member of our finance team, you will play a crucial role in driving business growth and success. With a focus on leadership and business partnering, you will be responsible for managing a team of finance business partners, providing training and development, and working closely with operations managers and directors to ensure project...

  • Director of Academic Operations

    4 weeks ago

    Guildford, Surrey, United Kingdom Study Group Full time

    About the RoleThe Centre Director is responsible for leading the centre's strategy to deliver exceptional student outcomes, increase student numbers, and generate staff commitment to maximizing business opportunities. They oversee the Senior Centre Leadership Team and ensure all regulatory obligations are met.About YouBachelor's degree –...

  • Senior Operations Manager

    4 weeks ago

    Guildford, Surrey, United Kingdom WALLACE HIND SELECTION LIMITED Full time

    An award-winning Packaging manufacturer seeks a General Manager to collaborate with the Managing Director, driving the business forward to its next stage of growth.Key Responsibilities:Work closely with the Managing Director to develop and implement business strategiesLead the operations team to achieve business objectivesIdentify and capitalize on new...

  • Business Development Director

    4 weeks ago

    Guildford, Surrey, United Kingdom LanzaTech, Inc Full time

    Business Development DirectorLanzaTech, Inc is seeking a highly skilled Business Development Director to drive revenue growth across the EMEA region, primarily in the Middle East. The ideal candidate will have a strong background in process technology sales, business development, and financial services, with experience working in the UAE and supporting...