German Language Customer Service Specialist

3 weeks ago


Saint Neots, United Kingdom Athena Resourcing Solutions Full time
About the Role: We are seeking a skilled German Language Customer Service Specialist to join our Customer Services team at Athena Resourcing Solutions. This is an exciting opportunity for a fluent German speaker to work with a people-focused business that strives to create an environment where mutual respect, trust, collaboration, and a shared sense of purpose drive their success.

A key aspect of this role is to assist a wide range of customers with their product orders and questions in German, providing excellent customer service by building relationships, resolving queries on complex topics, and processing orders and changes. The ideal candidate will have strong communication skills, both written and verbal, and be able to work effectively in a home-based environment with occasional office days. In line with business needs, days and requirements may change.

The successful German Language Customer Service Specialist will also contribute to creating a positive customer experience through effective issue resolution and proactive communication, ensuring customer satisfaction and loyalty. If you possess excellent language skills, enjoy working with customers, and are looking for a career opportunity that offers flexibility and growth, we encourage you to apply.

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