Telephone Support Specialist
2 days ago
Your Career Opportunities
As a Telephone Support Specialist at HSBC Careers, you will play a critical role in delivering exceptional customer service to our clients. This role requires strong communication and problem-solving skills, as well as the ability to work well under pressure.
Key Responsibilities
- Provide phone-based customer service to resolve customer queries in a timely manner.
- Work in a busy contact centre environment, handling multiple conversations with customers while maintaining accuracy and efficiency.
- Use various systems to process transactions quickly and accurately, ensuring high customer satisfaction.
Benefits and Perks
We offer a competitive salary starting from £23,205 per annum, plus excellent benefits including:
- 25 days' paid holiday (plus bank holidays)
- Employee discounts
- Pension/healthcare schemes
- Free parking
- An on-site gym
Requirements
To succeed in this role, you will need:
- Experience of delivering outstanding customer service in a fast-paced environment.
- Excellent communication and problem-solving skills.
- The ability to work well under pressure and maintain accuracy in a multitasking environment.
How to Apply
If you are a motivated and customer-focused individual who is looking for a challenging and rewarding career opportunity, please submit your application today.
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