Telephone Support Specialist

2 weeks ago


Hamilton, South Lanarkshire, United Kingdom HSBC Careers Full time

As a Contact Centre Customer Service Advisor at HSBC Careers, you will be responsible for delivering outstanding telephone-based customer service to help resolve customers' queries in a friendly and professional manner.

  • Key Responsibilities:
  • Povide our customers with exceptional telephone-based customer service to help resolve their queries in a friendly and professional way.
  • Be resilient, able to work in a busy contact centre environment, and hold conversations with customers on the telephone.
  • Have the technical ability to use multiple systems to process a wide range of transactions at pace, whilst maintaining a high degree of accuracy.
Benefits:

We offer a range of benefits to support your career development and well-being, including free parking, an on-site gym, and subsidised on-site nursery. You will also have access to employee discounts and pension/healthcare schemes.



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