Client Support Specialist

22 hours ago


Beckenham, Greater London, United Kingdom Clear Futures Recruitment Ltd Full time

We are seeking a dedicated and detail-oriented Client Support Specialist to join our dynamic team, supporting the Private Client Department in delivering exceptional legal services.

This role offers the chance to excel in a client-facing position while gaining invaluable experience in estate administration, will preparation, and probate support.

**Key Responsibilities:**

  • Support solicitors with the preparation of Wills, Lasting Powers of Attorney, and estate management tasks.
  • Maintain accurate records of chargeable hours, file notes, and client interactions.
  • Draft various Will structures and LPAs, and assist with client meetings and relationships.
  • Manage a central record of Executors and Attorneys, ensuring regular updates.
  • Provide empathetic assistance to clients in sensitive situations, such as probate and mental capacity issues.
  • Proactively handle estate administration, liaising with financial institutions and ensuring timely follow-ups.

**Requirements:**

  • Secretarial/Legal Assistant experience within Private Client, including Court of Protection.
  • Accurate typing speed of at least 60 words per minute.
  • Advanced knowledge of Microsoft Office applications, including Word, Outlook, Excel, and research tools.
  • Strong communication and organisational skills.
  • Ability to manage a diverse workload and prioritise urgent matters.
  • Empathy and patience when dealing with clients in difficult circumstances.

**Benefits:**

  • Compressed Work Schedule: Full-time employees can compress their hours into 9 days and take the 10th day off.
  • Professional Development: Access to ongoing training and opportunities to grow within the firm.

The estimated salary for this role is £27,500 - £32,000 per annum, depending on experience.



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