Client Support Specialist
22 hours ago
We are seeking a dedicated and detail-oriented Client Support Specialist to join our dynamic team, supporting the Private Client Department in delivering exceptional legal services.
This role offers the chance to excel in a client-facing position while gaining invaluable experience in estate administration, will preparation, and probate support.
**Key Responsibilities:**
- Support solicitors with the preparation of Wills, Lasting Powers of Attorney, and estate management tasks.
- Maintain accurate records of chargeable hours, file notes, and client interactions.
- Draft various Will structures and LPAs, and assist with client meetings and relationships.
- Manage a central record of Executors and Attorneys, ensuring regular updates.
- Provide empathetic assistance to clients in sensitive situations, such as probate and mental capacity issues.
- Proactively handle estate administration, liaising with financial institutions and ensuring timely follow-ups.
**Requirements:**
- Secretarial/Legal Assistant experience within Private Client, including Court of Protection.
- Accurate typing speed of at least 60 words per minute.
- Advanced knowledge of Microsoft Office applications, including Word, Outlook, Excel, and research tools.
- Strong communication and organisational skills.
- Ability to manage a diverse workload and prioritise urgent matters.
- Empathy and patience when dealing with clients in difficult circumstances.
**Benefits:**
- Compressed Work Schedule: Full-time employees can compress their hours into 9 days and take the 10th day off.
- Professional Development: Access to ongoing training and opportunities to grow within the firm.
The estimated salary for this role is £27,500 - £32,000 per annum, depending on experience.
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