Implementation Project Lead

4 weeks ago


Crook, Durham, United Kingdom Voyage Care Full time

Voyage Care is seeking an experienced Implementation Project Lead to manage the deployment and integration of our Voyage Digital Care Nourish template across our services on a fixed-term contract for 18 months.

Job Overview

This role requires nationwide travel, therefore a full UK driving license is essential. As an Implementation Project Lead, you will be responsible for managing customer engagement, data management, training and support, project management, and technical support.

The estimated salary for this position is £51,000 - £61,000 per annum, dependent on location and experience.

Key Areas of Responsibility:
  • Customer Engagement: Be the primary contact for Operational teams, Implementation Managers, and Service Managers, ensuring a seamless implementation process.
  • Data Management: Manage and prepare data for successful implementations.
  • Training & Support: Train and coach staff on new processes and systems.
  • Project Management: Work according to implementation and project plans, ensuring tasks and deadlines are met.
  • Technical Support: Collaborate with IT and Implementation Managers to resolve technical issues.
  • Collaboration & Communication: Participate in weekly implementation meetings, identify training needs, and facilitate effective communication among stakeholders.


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