Wellbeing Facilitator

3 months ago


Crook, United Kingdom County Durham & Darlington NHS Foundation Trust Full time

MAIN DUTIES AND RESPONSIBILITIES The post holder has lead responsibility in delivering the following key result areas: To support the Wellbeing Hub Coordinator and Manager in the development and implementation of the service. To work with individual clients on 1:1 basis to ensure they are accessing the right support, at the right time, in the right place, receiving referrals from a wide range of agencies, including PCNs GP practices: pharmacies, wider multi-disciplinary teams, VCSE organisations (list is not exhaustive). Provide personalised support to individuals, their families and carers to take control of their health and wellbeing, live independently and improve their health outcomes. Develop trusting relationships by giving people time and focus on what matters to me.

To manage and prioritise your own caseload, in accordance with the needs, priorities and any urgent support required by individuals on the caseload. Alongside other members of the Wellbeing Services teams, work collaboratively with all local partners to contribute towards supporting the local VCSE organisations and community groups to become sustainable and that community assets are nurtured, through sharing intelligence regarding any gaps or problems identified in local provision with commissioners and local authorities. To source a holistic package of support to assist the development of skills and knowledge and in particular assisting individuals to progress and achieve their health goals. To deliver Mini Healthchecks with 1:1 clients and groups as an engagement tool in line with locally agreed standardised quality assured protocols and practice.

To be responsible for data management of clients including inputting information onto databases and creating reports. To work flexibly as part of the team and to provide cover for colleagues as required maintaining appropriate staffing levels across the wider programme. To audit and maintain resources, stock and equipment levels. To contribute to knowledge sharing and learning before, during and after projects, and to the development of a culture that helps colleagues become confident in using the appropriate technology and develop skills.

To undertake any training and development deemed appropriate by your line manager. To promote activities, including managing events and publicity campaigns. This is not an exhaustive list of duties and responsibilities and the post holder may be required to undertake other duties which fall within the grade of the job, in discussion with his or her line manager.