Bespoke Consultant

4 weeks ago


London, Greater London, United Kingdom Hackett London (Retail) Full time
About Us

Hackett London (Retail) is a renowned luxury brand that values creativity, quality, and attention to detail in every aspect of our production process.

We are seeking a highly skilled and experienced Bespoke Consultant to join our team at our Hackett Savile Row Store.

Key Responsibilities
  • Provide exceptional customer service, working closely with the Head Cutter to deliver the highest quality service and reflect the brand's values.
  • Meet commercial objectives and KPIs by effectively communicating the brand's differential value to customers.
  • Support the Store Manager in daily operations, overseeing production timelines and ensuring seamless customer experiences.
  • Collaborate with the Head of Tailoring on strategic projects, reporting any bespoke department matters.
  • Maintain a positive team environment, encouraging collaboration and teamwork.
Requirements
  • Minimum two years of experience in fashion retail, with a strong background in retail logistics and operations.
  • Excellent English language skills, with additional languages a plus.
  • Proven experience in managing bespoke customer databases and client management.
  • Strong team player with a commercial mindset, excellent communication skills, and a helpful attitude.
What We Offer
  • A dynamic and inclusive work environment with colleagues from diverse backgrounds.
  • A stylish and professional uniform provided by the company.
  • Staff discounts across all AWWG brands in Europe.
  • A monthly commission system, where sales performance directly impacts earnings.
  • Significant opportunities for career growth and personal development within the company.
  • Access to Perkbox, an exclusive platform offering various perks and discounts.
  • Life assurance and other benefits, including team building, cost-effective commuting options, and free courses through our platform.


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