Food and Beverage Service Manager

4 weeks ago


London, Greater London, United Kingdom The Peninsula London Full time

The Peninsula London is seeking a Food and Beverage Supervisor to oversee the Lobby experience, working closely with the Lobby Director and a team of F&B Attendants. This role requires a passion for service and the ability to translate that into a special guest experience through hands-on approach and training.

Key Responsibilities:

  • Responsible for all activities relating to service within the Lobby, assisting the Lobby Director with day-to-day management.
  • Understand, follow, and supervise the sequence of service standards.
  • Ensure training of the team and memorable guest experiences.
  • Attend required training and meetings, and support with roster management to allow colleagues to attend activities, training, and meetings.

Requirements:

  • Good knowledge of food and beverage, with an emphasis on wines.
  • Experience of 1 year or more within the food and beverage department in a luxury hotel.
  • Hospitality recognized training certifications/qualifications.
  • Friendly and positive, with a flexible approach and confidence to guide a team.
  • Ability to work under pressure.

Benefits:

  • Excellent salary package.
  • Generous service charge distributed equitably to all colleagues.
  • Life Insurance.
  • Enhanced company contribution on pension plan.

Health and Wellbeing:

  • State of the art heart of house facilities, including a gym, fitness classes, relaxation room, contemplation room, and nursing mothers' room.
  • Colleague restaurant with healthy and balanced 24/7 food offerings.
  • On-site occupational health and safety nurse and wellbeing education sessions.

Other Perks:

  • High street and online shopping discounts.
  • Rewards and recognition initiatives.
  • Dry cleaning for uniforms and work attire.


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