Head of Bill to Cash Performance

3 weeks ago


Swindon, Swindon, United Kingdom Thames Water Full time
Key Responsibilities:

As a Senior Supply Manager at Thames Water, you'll be responsible for leading our Bill to Cash operations, driving operational excellence, and fostering innovation.

Some of your key responsibilities will include:

  • Developing and Managing KPIs: Create and track key performance indicators to measure success and drive improvement.
  • Partnering with Finance: Collaborate with finance teams to analyse, model, and forecast billing, revenue, and cash flow outcomes.
  • Leading Change Initiatives: Drive change initiatives with a steady hand, balancing business-as-usual operations with strategic alignment across the organisation.
  • Managing Suppliers: Coordinate the performance of multiple suppliers, ensuring smooth and efficient operations.

To succeed in this role, you'll need:

  • Proven Success in Partner Management: Experience in effectively performance-managing external collections partners, ensuring excellent results and outcomes.
  • Target-Focused Leadership: A hands-on approach to setting, managing, and surpassing challenging collections targets.
  • Exceptional Coaching Capabilities: Extensive knowledge and experience in coaching teams to build high performance, motivation, and engagement.

In return for your skills and experience, we offer a competitive salary of £60,000 per annum, flexible working arrangements, and a range of benefits including car allowance, annual bonus, and private medical health care.



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