Operational Excellence Manager

7 days ago


Swindon, Swindon, United Kingdom Thames Water Full time
Job Overview:

The Senior Supply Manager role at Thames Water presents an exceptional opportunity to make a tangible impact on operational excellence, customer satisfaction, and business growth. As a leader in our Bill-to-Cash operations, you will oversee the optimisation of performance, develop strategic partnerships with suppliers, and drive continuous improvement initiatives.

Key Responsibilities:
- Collaborate with finance teams to forecast and analyse billing, revenue, and cash flow outcomes.
- Develop and implement strategies to drive performance improvements and exceed targets.
- Build and maintain positive relationships with key suppliers, enhancing billing and recovery processes.

Required Skills and Qualifications:
- Deep understanding of Bill-to-Cash processes and analytical expertise for modelling and forecasting.
- Proven success in partner management and driving performance improvements.
- Strong leadership and stakeholder engagement abilities.
- Exceptional coaching capabilities and financial acumen.

Benefits:
- Competitive salary range from £54,000 to £60,000 per annum.
- Annual leave - 26 days holiday per year increasing to 30 with length of service (plus bank holidays).
- Car allowance and annual bonus.
- Private medical healthcare and access to various benefits for health and wellbeing, and finances.

About Thames Water:
We are the UK's largest water and wastewater company, dedicated to building a better future for all. Our mission is to serve our customers, communities, and the environment, while driving sustainable growth and development.

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