Customer Service Representative

1 day ago


Southampton, Southampton, United Kingdom V3 Recruitment Full time

We are seeking an experienced Customer Service Representative to join our successful Aftersales Contact team in a Hedge End location. The ideal candidate will have excellent communication skills and experience working in a customer-facing role.

About the Role

The main objective of this position is to maintain a friendly and efficient customer interface for service work, ensuring that customers receive the highest level of satisfaction and loyalty.

  • Responsibility for inbound service and maintenance booking
  • Making outbound calls to existing customers to promote sales opportunities and enhance customer relationships
  • Producing service plan quotations to meet customer needs and expectations
  • Increasing customer retention through proactive communication and issue resolution

This role requires strong administration skills, including diary management, time management, and record keeping. The ability to show initiative and actively follow up on sales opportunities is also essential.

About V3 Recruitment

V3 Recruitment is a leading recruitment agency with a reputation for delivering high-quality candidates to businesses across various sectors.

What We Offer

As a valued member of our team, you can expect:

  • A competitive salary range of £25,000 - £30,000 per annum, depending on experience
  • Uncapped earning potential through commission-based sales performance
  • Career development and progression opportunities within a dynamic and supportive environment
  • A fantastic team environment and family-run business culture


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