Customer Service Representative
4 weeks ago
About the Role
We are seeking a dedicated and enthusiastic individual to join our team as a Customer Service Representative at our Blackfield Express store. As a key member of our team, you will be responsible for delivering exceptional customer service, working closely with colleagues to ensure a seamless shopping experience for our customers.
Key Responsibilities
- Provide outstanding customer service, responding to customer queries and resolving issues in a professional and courteous manner.
- Work collaboratively with colleagues to maintain a clean and organized store environment, ensuring a positive shopping experience for customers.
- Contribute to achieving sales targets by promoting products and services to customers, and providing recommendations to enhance their shopping experience.
- Participate in seasonal, community, and charity events, creating a welcoming atmosphere for customers and colleagues alike.
What We Offer
- A competitive hourly rate, with opportunities for pay increases based on performance and location.
- A minimum of 16 guaranteed hours per week, with opportunities to work additional hours as needed.
- A range of benefits, including holiday pay, pension scheme, and access to wellbeing services.
- Uniform and equipment provided, as well as opportunities for career development and progression.
Requirements
- A passion for delivering exceptional customer service, with a focus on building strong relationships with customers.
- The ability to work collaboratively as part of a team, communicating effectively with colleagues and management.
- A flexible and adaptable approach, with a willingness to learn and take on new challenges.
Why Join Us?
At Tesco, we are committed to creating a positive and inclusive work environment, where colleagues feel valued and supported. As a Customer Service Representative, you will have the opportunity to develop your skills and knowledge, working with a talented and diverse team to deliver exceptional customer service and drive business success.
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