Independent Living Scheme Coordinator

3 weeks ago


Westbourne, United Kingdom Stonewater Full time

As a Non-Residential Scheme Coordinator, you will play a key role in supporting our residents in maintaining their independence and quality of life.

About the Job

This is an exciting opportunity to join our team as a Non-Residential Scheme Coordinator at Williams Court, a retirement living scheme in the Westbourne area of Bournemouth. The successful candidate will be responsible for delivering an on-site housing management service, carrying out well-being checks and responding to emerging changes in circumstances, and identifying and managing risk including safeguarding.

You will work closely with our residents, partners, and stakeholders to develop relationships, identify opportunities for well-being and social initiatives, and ensure the highest service standards are achieved.

Responsibilities:
  • Carry out regular well-being checks and respond to emerging changes in circumstances
  • Manage risk, including safeguarding, and take accountability for ensuring actions are taken and controls are in place
  • Develop relationships with partner agencies and support customers to produce and access well-being and social initiatives
  • Ensure health & safety, fire safety, and warden call system checks are completed to maintain high service standards
Essential Requirements:
  • Experience of working in a housing environment or frontline customer service
  • Good IT skills, including Microsoft Office, and ability to learn our systems
  • Strong record-keeping skills and commitment to delivering innovative services
  • Collaborative communication skills and ability to work effectively with diverse groups
Remuneration

£28,000 - £35,000 per annum (dependent on experience)



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