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Library Service Team Manager
2 months ago
About the Role
We are seeking an experienced and dynamic Library Service Team Manager to join our team at Essex County Council. As a key member of our library service, you will play a pivotal role in driving transformational change and delivering exceptional customer experiences.
Key Responsibilities
- Lead and manage a team of library professionals, providing guidance and support to ensure the successful delivery of library services.
- Develop and implement strategies to improve operational efficiency, customer satisfaction, and staff engagement.
- Collaborate with stakeholders to identify and address areas for improvement, and implement changes to drive business growth and excellence.
- Manage and maintain accurate records, reports, and data to inform decision-making and drive business outcomes.
- Develop and maintain strong relationships with library staff, stakeholders, and community groups to promote the library service and build trust.
Requirements
- Proven experience in a leadership or management role, with a track record of delivering results and driving business growth.
- Strong understanding of library services, customer needs, and community engagement.
- Excellent communication, interpersonal, and problem-solving skills.
- Ability to work collaboratively with diverse stakeholders, including staff, customers, and community groups.
- Strong analytical and problem-solving skills, with the ability to interpret data and make informed decisions.
What We Offer
- A competitive salary and benefits package.
- Opportunities for professional development and career growth.
- A dynamic and supportive work environment.
- The chance to make a real difference in the lives of our customers and communities.
About Us
Essex County Council is a Disability Confident Leader and a proud supporter of the Armed Forces Covenant. We are committed to creating a diverse and inclusive workplace that values and respects all employees.