Customer Service Representative

4 weeks ago


SouthendonSea, Southend-on-Sea, United Kingdom Lidl in Deutschland Full time

About the Role

We are seeking a highly motivated and enthusiastic Customer Assistant to join our team at Lidl in Deutschland. As a Customer Assistant, you will be the face of our store, providing exceptional customer service and ensuring that every customer receives a warm and welcoming experience.

Key Responsibilities

  • Provide excellent customer service, responding to customer queries and requests in a professional and courteous manner.
  • Efficiently manage deliveries, restocking shelves and maintaining a clean and organized store environment.
  • Work collaboratively with colleagues to achieve sales targets and provide a positive shopping experience for customers.
  • Proactively identify opportunities to improve customer satisfaction and implement changes to enhance the shopping experience.
  • Participate in visual merchandising and store displays to create an attractive and engaging store environment.

What We Offer

  • A competitive hourly pay rate based on equal opportunity and pay structures.
  • An additional £2.00 per hour for bank holidays and £3.50 per hour for nights.
  • A generous benefits package, including 30-35 days' holiday (pro rata), 10% in-store discount, and a pension scheme.
  • Opportunities for career progression and professional development.

Requirements

  • Experience working in a fast-paced environment.
  • Excellent customer service skills and a positive attitude.
  • Flexibility to work a variety of shifts, including early mornings, evenings, and weekends.
  • A willingness to learn and adapt to new situations.

Why Join Us?

Lidl is a dynamic and supportive team, committed to providing exceptional customer service and achieving sales targets. As a Customer Assistant, you will have the opportunity to develop your skills and knowledge, working closely with colleagues to achieve our goals. If you are a motivated and enthusiastic individual, looking for a challenging and rewarding role, we would love to hear from you.



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