Customer Service Representative
4 weeks ago
About the Role
We are seeking a highly motivated and enthusiastic Customer Assistant to join our team at Lidl in Deutschland. As a Customer Assistant, you will be the face of our store, providing exceptional customer service and ensuring that every customer receives a warm and welcoming experience.
Key Responsibilities
- Provide excellent customer service, responding to customer queries and requests in a professional and courteous manner.
- Efficiently manage deliveries, restocking shelves and maintaining a clean and organized store environment.
- Work collaboratively with colleagues to achieve sales targets and provide a positive shopping experience for customers.
- Proactively identify opportunities to improve customer satisfaction and implement changes to enhance the shopping experience.
- Participate in visual merchandising and store displays to create an attractive and engaging store environment.
What We Offer
- A competitive hourly pay rate based on equal opportunity and pay structures.
- An additional £2.00 per hour for bank holidays and £3.50 per hour for nights.
- A generous benefits package, including 30-35 days' holiday (pro rata), 10% in-store discount, and a pension scheme.
- Opportunities for career progression and professional development.
Requirements
- Experience working in a fast-paced environment.
- Excellent customer service skills and a positive attitude.
- Flexibility to work a variety of shifts, including early mornings, evenings, and weekends.
- A willingness to learn and adapt to new situations.
Why Join Us?
Lidl is a dynamic and supportive team, committed to providing exceptional customer service and achieving sales targets. As a Customer Assistant, you will have the opportunity to develop your skills and knowledge, working closely with colleagues to achieve our goals. If you are a motivated and enthusiastic individual, looking for a challenging and rewarding role, we would love to hear from you.
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