Mentor Services Manager

2 weeks ago


Glasgow, Glasgow City, United Kingdom MCR Pathways Full time
About MCR Pathways

MCR Pathways is a dynamic charity making a positive impact on the lives of vulnerable young people across Scotland and beyond.

Job Description

We are looking for a highly skilled Mentor Services Manager to join our team in North Ayrshire. The successful candidate will be responsible for providing exceptional customer service to mentors, volunteers, and partners, while delivering information sessions, one-to-one conversations, and facilitating mentor training sessions.

Key Responsibilities:
  • Provide excellent customer service using strong communication skills.
  • Deliver information sessions and participate in mentor one-to-one conversations.
  • Facilitate mentor training sessions and other engagement activities.
Requirements:
  • Exceptional desktop and database skills.
  • Experience working in a customer-facing role, preferably in a non-profit sector.
  • Able to work independently and as part of a team.
Salary and Benefits:

The salary for this position is £25,000 per annum, plus additional benefits including Living Pension Employer and Life Assurance - 4 x salary.



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