Adult Team Leader

3 weeks ago

Nottingham, Nottingham, United Kingdom CV-Library Full time

A fantastic opportunity has arisen in our busy and vibrant People Services (HR) Team in Retford where you would be part of a very supportive and inclusive team in a fast-paced environment where no two days are the same.

As part of the Group People Operations function, the People Services Team is responsible for providing people support across all PIB Group businesses, serving approximately 4,000 colleagues and managers. This role also requires strong multitasking and prioritization skills to effectively manage team members' responsibilities and ensure high-quality service delivery.

As the People Services Team Leader, you will oversee a team responsible for delivering efficient, high-quality services for both applicants and employees. By leading your team with a focus on continuous improvement, you will ensure our colleagues' needs are met, enhancing their engagement and experience with the People Operations Team.

  • Ensure the quality of all outgoing communication, including letters, documents, and contracts, through regular quality checks.
  • Ensure strict adherence to data accuracy and compliance with GDPR and other relevant data protection regulations, safeguarding colleague information and handling sensitive data appropriately.
  • Conduct regular reviews of Standard Operating Procedures (SOPs) to ensure all team members are following best practices, and facilitate training and development where needed.
  • Oversee the management of people administration related to acquisitions, including the transfer of employer letters, data entry, and file uploads.
  • Strong attention to detail, ensuring accuracy in all people data and communications.
  • Experience in managing multiple tasks and deadlines simultaneously, with a focus on delivering high-quality work.
  • CIPD Level 3 qualification (minimum) is desirable but not essential.

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