Team Leader
4 days ago
About the Role
As a Team Leader at Grosvenor Casinos, you will be responsible for orchestrating the delivery of exceptional food and beverage services that exceed customer expectations. Your leadership will inspire a team to uphold the highest standards of professionalism and efficiency, ensuring every customer enjoys a flawless experience.
Key Responsibilities
- Lead a team to deliver exceptional customer service and food quality
- Manage inventory, supplies, and equipment to ensure seamless operations
- Develop and implement strategies to improve customer satisfaction and loyalty
- Collaborate with other departments to ensure smooth service delivery
- Monitor and maintain high standards of cleanliness and safety
What We Offer
- Competitive hourly rate of 12.15
- Balanced 40-hour work week for a healthy work-life balance
- Share of tips to recognize exceptional service
- Outside of London night shift bonus for extra earnings
- 50% off all food for you and your family
- Team incentives and events for rewards and socializing
- Free uniform for a professional look
- Career growth opportunities for development and advancement
Requirements
- Previous experience in a similar role or industry
- Excellent leadership and communication skills
- Ability to work in a fast-paced environment
- Strong attention to detail and organizational skills
Working for Grosvenor Casinos
Grosvenor Casinos is a leading entertainment company that offers a unique and exciting work environment. As a Team Leader, you will be part of a dynamic team that is passionate about delivering exceptional customer experiences. We offer a range of benefits and opportunities for career growth and development.
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