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IT Service Delivery Manager

3 weeks ago

Gloucester, Gloucestershire, United Kingdom Sopra Steria Limited Full time

About the Opportunity

Sopra Steria Limited's Aerospace, Defence, and Security business is looking for an IT Service Delivery Manager to join their team. In this role, you will play a key part in delivering cutting-edge digital solutions that advance National Security and impact the safety of the UK.

Your primary responsibility will be to take ownership of system configuration, lead incident management, and ensure optimal service delivery. You will also guide a skilled team, drive continuous improvement, and contribute to the development of innovative digital solutions.

Key Responsibilities

  • Take ownership of system configuration and ensure seamless integration with existing infrastructure
  • Lead incident management and ensure prompt resolution to minimize downtime
  • Guide a skilled team and drive continuous improvement initiatives
  • Contribute to the development of innovative digital solutions that meet the needs of the business

What We Offer

The salary for this position is estimated at £65,000 - £85,000 per annum, based on industry standards and location. Our comprehensive benefits package includes 25 days annual leave, pension scheme, and opportunities for professional growth and development.