IT Service Delivery Expert

3 weeks ago


Gloucester, Gloucestershire, United Kingdom Sopra Steria Limited Full time
About the Role

This role as a System Configuration Lead is critical to the success of our Aerospace, Defence, and Security business. As a System Configuration Lead, you will be responsible for configuring systems to meet business requirements, leading incident management, and ensuring optimal service delivery.

You will work closely with cross-functional teams to achieve shared goals and drive continuous improvement. Your strong leadership and collaboration skills will enable you to guide a skilled team and drive results-oriented projects.

The estimated salary for this role is £60,000 - £80,000 per annum, depending on experience.

Key Responsibilities:

  • Configure systems to meet business requirements.
  • Lead incident management and resolve technical issues efficiently.
  • Collaborate with cross-functional teams to achieve shared goals and drive continuous improvement.

Requirements:

  • Proven experience in IT service delivery and infrastructure management.
  • Strong leadership and collaboration skills.
  • Ability to drive continuous improvement and implement change effectively.


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