Luxury Hotel Concierge

4 days ago


Manchester, United Kingdom Kimpton Hotels & Restaurants Full time

We are seeking a talented Concierge to join our team at Kimpton Clocktower in Manchester. As a key member of our front office team, you will play a crucial role in delivering exceptional guest experiences and creating lasting memories for our visitors.

As a Concierge, you will be responsible for ensuring that every aspect of our guests' stay is seamless and enjoyable. This includes providing personalized recommendations, arranging activities and excursions, and handling any issues that may arise during their stay.

With a strong focus on customer satisfaction, you will work closely with other departments to ensure that our guests receive the highest level of service. Your excellent communication skills, positive attitude, and ability to multitask will make you an invaluable asset to our team.

In this exciting role, you will have the opportunity to develop your skills and knowledge of the local area, as well as gain experience working in a fast-paced hotel environment. If you are passionate about delivering exceptional customer service and have a keen interest in hospitality, we encourage you to apply.

This is a fantastic opportunity to join a dynamic and innovative company like Kimpton Hotels & Restaurants. Our unique approach to hospitality is centered around creating heartfelt human connections with our guests and colleagues. We believe that our employees are the backbone of our business, and we invest heavily in their development and well-being.

As a valued member of our team, you can expect:

  • A competitive salary of £15,425.28 per year
  • A range of benefits, including extensive training, opportunities for career progression, and paid days off to volunteer with a cause of your choice
  • A taxi subsidy for shifts starting or ending between 23:00-06:00
  • Subsidized childcare support
  • Meals while on duty
  • 28 days holiday per year, including bank holidays, increasing up to a maximum of 33 days (pro-rated)
  • Company sick pay and life insurance
  • Amazing discounts for our hotels and restaurants around the world
  • Discounts from over 15,000 stores


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