Operations Director
1 day ago
About Us
\Rise Technical Recruitment is pleased to present an exciting opportunity for a seasoned Operations Manager to join our client, a growing independent gas and electric energy supplier. With a strong SME business customer base across the UK, this innovative organisation is expanding to larger-scale businesses in the near future.
\Job Overview
\We are seeking an experienced leader who will oversee and manage multiple departments to optimise operations for maximum efficiency and productivity. This will involve developing and implementing improvement strategies, streamlining communication across various functions, managing escalated customer queries, leading and developing the team while tracking KPIs.
\Key Responsibilities
\- \
- Develop and implement operational excellence strategies to drive business growth and efficiency\
- Manage multiple departments to achieve optimal performance and productivity\
- Streamline communication across various functions to ensure seamless collaboration\
- Manage escalated customer queries and resolve issues in a timely manner\
- Lead and develop the team to achieve high-performance results\
- Track key performance indicators (KPIs) to measure progress and identify areas for improvement\
- \
Requirements
\To be successful in this role, you should have a good background in people management and driving operational success. You should also have excellent leadership skills, with the ability to motivate and develop your team.
\What We Offer
\This is an excellent opportunity for an experienced leader looking for the next exciting step in their career. You will have the chance to work with a growing organisation that values innovation and customer-centricity. In addition to a competitive salary of £55,000 per annum, we offer regular salary reviews, progression opportunities, 28 days' holiday, pension scheme, and flexible working arrangements.
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