Operations Team Lead

3 days ago


Nottingham, Nottingham, United Kingdom Capital One (Europe) plc Full time
About This Role

Capital One (Europe) plc is looking for a highly skilled Operations Team Lead to manage and motivate our home-based team of 6 associates in the Payment Resolution department.

This permanent position offers a competitive salary of £55,000 - £65,000 per annum, depending on experience, plus a range of benefits including pension scheme, bonus, generous holiday entitlement, and private medical insurance.

The successful candidate will be responsible for daily approval of outgoing payments and reconciliation journaling, as well as managing the team's workload and providing guidance and support where needed.

What We're Looking For
  1. A proven track record of managing a back-office team in a work-from-home environment.
  2. A solid understanding of financial regulations and payments processing or change management.
Where You'll Work

This role is based in our Nottingham office, with a hybrid working model that allows you to work from home two days a week.

We offer flexible working arrangements and are open to discussing an arrangement that suits your needs.



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