FM Support Specialist

8 hours ago

Solihull, Solihull, United Kingdom Stonegate Group Full time
About the Role

We are seeking a highly organized and proactive individual to join our Property Support Team as a FM Helpdesk Coordinator. This role will provide administrative support to the Property Department and field-based teams, utilizing knowledge to provide excellent customer service across all areas of responsibility.

Key Responsibilities
  • Provide comprehensive administrative support to the Property Department, including management of internal property systems and proactive approach to planned maintenance visits.
  • Conduct weekly structured calls with Property Managers and proactively support administration in areas such as closed houses, F&F valuations, and utility services management.
  • Manage the day-to-day performance of service providers and contractors to maintain business continuity and achieve agreed service levels.
  • Full engagement with site transition process and movements of pubs internally, ensuring transition period is minimized and all actions are completed in time for transfer.
  • Provide support for capital investment activity.
Requirements
  • Commercial awareness and ability to work with pace and accuracy.
  • Effective time management and organizational skills, administering multiple tasks within budget and deadline.
  • Clear written and verbal communication skills with good attention to detail.
  • Proactive team worker able to work with autonomy.
  • Strong interpersonal skills demonstrating ability to develop relationships and manage customer expectations and business needs.
  • Service-oriented, takes ownership with strong focus on call management and query resolution.
  • Positive, can-do approach, adapts to changing priorities.
  • Demonstrates strategic thinking.
  • Confident to manage conflict.
About Us

The Solihull Pub Support Team offices are light and airy, with free onsite secure parking and cycle storage. We have a subsidised canteen serving breakfast and lunch, as well as an onsite pub used for social events. The offices are fully accessible.

What's in it for you?
  • 25 days annual leave.
  • Annual Leave Purchase Scheme.
  • Pension.
  • Vitality Healthcare.
  • Opt-in dental insurance programme.
  • Annual bonus scheme.
  • The Stonegate discount card offering discounts across our managed estate.
  • Online benefits portal offering discounts across the High Street and other retailers.

  • FM Helpdesk Coordinator

    4 days ago

    Solihull, Solihull, United Kingdom Stonegate Group Full time

    About the Role:We are seeking a highly organized and proactive Administrative Support Specialist to join our Property Department at Stonegate Group. As a key member of our team, you will provide comprehensive administrative support to our Property Department, ensuring the smooth operation of our property systems and services.Key Responsibilities:Provide...

  • FM Helpdesk Coordinator

    4 days ago

    Solihull, Solihull, United Kingdom Stonegate Group Full time

    About the Role:We are seeking a highly organized and proactive Administrative Support Specialist to join our Property Department at Stonegate Group. As a key member of our team, you will provide comprehensive administrative support to our Property Department, ensuring the smooth operation of our property systems and services.Key Responsibilities:Provide...

  • IT Support Specialist

    1 week ago

    Solihull, Solihull, United Kingdom Senitor Associates Ltd Full time

    Job Summary:We are seeking a highly skilled and experienced IT Support Specialist to join our technical team at Senitor Associates Ltd. As an IT Support Specialist, you will be responsible for providing first and second-line support to our user base, monitoring helpdesk tickets, and resolving any technical issues.Key Responsibilities:Providing technical...

  • IT Support Specialist

    4 weeks ago

    Solihull, Solihull, United Kingdom Pyramid Consulting, Inc Full time

    Job OverviewPosition: IT Support SpecialistEmployment Type: Fixed Term Contract (6-12 Months)Salary Range: Up to £34,000 excluding bonusesKey Responsibilities:Provide technical assistance and support for desktop and Windows-related issues, including the management of applications that are nearing end-of-life or end-of-support status.Demonstrate proficiency...

  • Laboratory Support Specialist

    4 weeks ago

    Solihull, Solihull, United Kingdom TeacherActive Full time £85 - £120

    Laboratory Support Specialist NeededFull-Time PositionCompetitive Pay Rates: £85-£120 per day based on experience.TeacherActive is collaborating with a secondary educational institution seeking a proficient Laboratory Support Specialist. This role involves assisting the Head of Department and the Senior Technician with essential preparation tasks. The...

  • IT Support Specialist

    1 week ago

    Solihull, Solihull, United Kingdom Hunter Selection Full time

    Job Summary:We are seeking a highly skilled and experienced IT Support Specialist to join our team at Hunter Selection Limited. As a key member of our IT department, you will be responsible for providing technical support and assistance to our clients across various industries.Key Responsibilities:Provide technical support and troubleshooting for hardware,...

  • IT Support Specialist

    6 days ago

    Solihull, Solihull, United Kingdom Hunter Selection Full time

    Job Summary:We are seeking a highly skilled and experienced IT Support Specialist to join our team at Hunter Selection Limited. As a key member of our IT department, you will be responsible for providing technical support and assistance to our clients across various industries.Key Responsibilities:Provide technical support and troubleshooting for hardware,...

  • Educational Support Specialist

    4 weeks ago

    Solihull, Solihull, United Kingdom Aspire People Full time

    Aspire People is seeking dedicated Level 3 Educational Support Specialists to join our dynamic team.In this role, you will engage with a diverse range of students, including those with unique learning requirements, providing both group and individual assistance as necessary.The position of an Educational Support Specialist is crucial for the effective...

  • IT Support Specialist

    1 week ago

    Solihull, Solihull, United Kingdom Solihull College & University Centre Full time

    Job DescriptionWe are seeking a highly skilled and customer-focused IT Support Specialist to join our team at Solihull College & University Centre. As a key member of our IT department, you will be responsible for providing technical support and maintenance for our hardware, software, and data/telecoms networks across our three campuses.Key...

  • IT Support Specialist

    7 days ago

    Solihull, Solihull, United Kingdom Solihull College & University Centre Full time

    Job DescriptionWe are seeking a highly skilled and customer-focused IT Support Specialist to join our team at Solihull College & University Centre. As a key member of our IT department, you will be responsible for providing technical support and maintenance for our hardware, software, and data/telecoms networks across our three campuses.Key...

  • IT Support Specialist

    3 days ago

    Solihull, Solihull, United Kingdom Paragon Banking Group PLC Full time

    About the RoleWe are seeking a skilled IT Support Specialist to join our team at Paragon Banking Group PLC. As a key member of our IT department, you will be responsible for designing, developing, and implementing short- and long-term information technology solutions from a device and operating system perspective.Key ResponsibilitiesDesign, develop, and...

  • IT Support Specialist

    3 days ago

    Solihull, Solihull, United Kingdom Paragon Banking Group PLC Full time

    About the RoleWe are seeking a skilled IT Support Specialist to join our team at Paragon Banking Group PLC. As a key member of our IT department, you will be responsible for designing, developing, and implementing short- and long-term information technology solutions from a device and operating system perspective.Key ResponsibilitiesDesign, develop, and...

  • IT Support Specialist

    6 days ago

    Solihull, Solihull, United Kingdom Paragon Banking Group PLC Full time

    About the RoleWe are seeking a skilled IT Support Specialist to join our team at Paragon Banking Group PLC. As a key member of our IT department, you will be responsible for designing, developing, and implementing short- and long-term information technology solutions from a device and operating system perspective.Key ResponsibilitiesDesign and develop IT...

  • IT Support Specialist

    1 week ago

    Solihull, Solihull, United Kingdom Paragon Banking Group PLC Full time

    About the RoleWe are seeking a skilled IT Support Specialist to join our team at Paragon Banking Group PLC. As a key member of our IT department, you will be responsible for designing, developing, and implementing short- and long-term information technology solutions from a device and operating system perspective.Key ResponsibilitiesDesign and develop IT...

  • Educational Support Specialists

    4 weeks ago

    Solihull, Solihull, United Kingdom Aspire People Full time

    Are you a qualified and experienced Level 2/3 Educational Support Specialist seeking new opportunities? We are in the process of building a team of Educational Support Specialists for various roles, including general support, special educational needs (SEN), and one-on-one assistance. We are currently receiving a high volume of requests for support roles in...

  • Administrative Support Specialist

    1 week ago

    Solihull, Solihull, United Kingdom Absolutely Recruitment Full time

    Job Summary:We are seeking an experienced and organized Administrative Support Specialist to join our team at Absolutely Recruitment. As an Administrative Support Specialist, you will be responsible for providing administrative support to our clients and candidates, ensuring seamless communication and efficient workflow.Key Responsibilities:Provide...

  • IT Support Specialist

    3 weeks ago

    Solihull, Solihull, United Kingdom Paragon Banking Group PLC Full time

    About the Role As an IT Support Specialist, you will play a vital role in ensuring smooth and efficient technology operations within our organization. Your primary responsibility will be to provide prompt and effective technical assistance to our employees, resolving their IT-related issues and inquiries. Purpose of the Role The core purpose of this role is...

  • IT Support Specialist

    7 days ago

    Solihull, Solihull, United Kingdom Paragon Banking Group PLC Full time

    About the Role As an IT Support Specialist, you will play a vital role in ensuring smooth and efficient technology operations within our organization. Your primary responsibility will be to provide prompt and effective technical assistance to our employees, resolving their IT-related issues and inquiries. Purpose of the Role The core purpose of this role is...

  • Educational Support Specialist

    4 weeks ago

    Solihull, Solihull, United Kingdom Smile Education Recruitment Full time

    Join Our Team as an Educational Support SpecialistAre you seeking a dynamic role that allows you to engage with students and support their learning journey? At Smile Education Recruitment, we are excited to offer positions for Educational Support Specialists.As an unqualified educator or Higher Level Teaching Assistant (HLTA), you will have the opportunity...

  • Administrative Support Specialist

    2 days ago

    Solihull, Solihull, United Kingdom Tagged Resources Full time

    Company Overview:Tagged Resources Limited is a leading recruitment agency with 25 years of experience in Retail and Supply Chain markets.Job Summary:We are seeking an experienced Administrator to join our team as an Administrative Support Specialist. The successful candidate will provide full administrative support to our busy design team, maintaining...