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Restaurant Operations Leader
2 months ago
Position Overview
As a Restaurant Operations Leader at wagamama, you will be at the forefront of guiding a dynamic team, embodying our core values and leadership principles. Your primary focus will be on enhancing revenue and motivating your team to provide an exceptional dining experience, consistently aiming to surpass guest expectations. You will also play a crucial role in the growth and development of your team, ensuring they remain engaged, inspired, and achieve outstanding results.
Benefits and Opportunities
- Up to £8,000 annual bonus potential
- Comprehensive private medical insurance and pension plan
- Structured 6-week training program
- £14 - £25 meal allowance for each shift
- 50% discount at wagamama and 30% off at all other trg brands for family and friends
- Opportunities for internal advancement and fully funded apprenticeship programs to support your career growth
- 28 days of paid leave
- Kintsugi wellness program, including access to counselors, cycle-to-work scheme, and discounted gym memberships
- Family-friendly policies, offering 26 weeks of full pay and 13 weeks of half pay for expectant parents or those adopting
- Financial wellness support, including access to salary-repaid loans
Candidate Profile
- Proven experience as a hospitality operations leader capable of guiding a restaurant team with positive actions and behaviors, driving performance in a fast-paced environment
- Strong communicator who engages in meaningful conversations with empathy, ensuring team members feel valued and supported
- Experienced in analyzing restaurant financial performance and identifying growth opportunities
- Proficient in managing restaurant budgets
- Adept at overseeing team labor and adjusting to fluctuating demands as necessary
- A passionate leader focused on team performance and development
- Committed to fostering an inclusive environment where every team member feels respected and valued
- A proactive problem solver who can think quickly and make informed decisions
- An inspiring leader who motivates and engages their team to thrive in their roles and careers
The Wagamama Philosophy
At wagamama, we embrace the philosophy of kaizen, which means 'good change.' This principle is integral to our identity, influencing every dish we create and driving us to continuously seek improvement in all aspects of our operations. Our commitment to championing change extends to our communities and our environmental impact.
For over three decades, we have celebrated individuality and diversity, prioritizing personality over perfection. We welcome everyone and their unique stories to our tables, promising to support one another in building strong relationships based on trust and collaboration. We strive to create safe spaces for open and honest conversations.
All we ask is for you to bring your unique perspective to our team.
Be yourself, be wagamama.
