Customer Service Representative

3 weeks ago


Potters Bar, Hertfordshire, United Kingdom Tesco Full time

About the Role

We are seeking a motivated and customer-focused individual to join our team as a Sales and Service Team Member in our Potters Bar Superstore. As a key member of our team, you will be responsible for delivering an exceptional shopping experience for our customers, ensuring they leave our store feeling valued and satisfied.

Key Responsibilities

  • Provide excellent customer service, responding to customer queries and resolving issues in a timely and professional manner.
  • Work collaboratively with colleagues to achieve sales targets and improve customer satisfaction.
  • Ensure the store is maintained to a high standard, adhering to health and safety guidelines and company policies.
  • Participate in visual merchandising and stock management to ensure the store looks appealing and well-stocked.
  • Support the management team in achieving sales targets and improving customer satisfaction.

What We Offer

  • A competitive hourly rate, with opportunities for pay increases and bonuses.
  • A comprehensive training program to develop your skills and knowledge.
  • A supportive and inclusive work environment, with opportunities for career progression.
  • A range of benefits, including discounts on Tesco products, free wellbeing services, and access to exclusive colleague deals.

Requirements

  • A passion for delivering excellent customer service and a commitment to providing a positive shopping experience.
  • Excellent communication and interpersonal skills, with the ability to work effectively in a team.
  • A flexible and adaptable approach, with the ability to work varied shifts, including weekends and bank holidays.
  • A commitment to maintaining high standards of customer service and store presentation.


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