Customer Service Representative
3 weeks ago
About the Role
We are seeking a motivated and customer-focused individual to join our team as a Sales and Service Team Member in our Potters Bar Superstore. As a key member of our team, you will be responsible for delivering an exceptional shopping experience for our customers, ensuring they leave our store feeling valued and satisfied.
Key Responsibilities
- Provide excellent customer service, responding to customer queries and resolving issues in a timely and professional manner.
- Work collaboratively with colleagues to achieve sales targets and improve customer satisfaction.
- Ensure the store is maintained to a high standard, adhering to health and safety guidelines and company policies.
- Participate in visual merchandising and stock management to ensure the store looks appealing and well-stocked.
- Support the management team in achieving sales targets and improving customer satisfaction.
What We Offer
- A competitive hourly rate, with opportunities for pay increases and bonuses.
- A comprehensive training program to develop your skills and knowledge.
- A supportive and inclusive work environment, with opportunities for career progression.
- A range of benefits, including discounts on Tesco products, free wellbeing services, and access to exclusive colleague deals.
Requirements
- A passion for delivering excellent customer service and a commitment to providing a positive shopping experience.
- Excellent communication and interpersonal skills, with the ability to work effectively in a team.
- A flexible and adaptable approach, with the ability to work varied shifts, including weekends and bank holidays.
- A commitment to maintaining high standards of customer service and store presentation.
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