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Customer Service Representative

1 month ago

Potters Bar, Hertfordshire, United Kingdom Tesco Full time

About the Role

This is a fantastic opportunity to join our team as a Customer Service Representative in one of our Phone Shops. As a key member of our team, you will be responsible for delivering an exceptional customer experience, ensuring that every customer leaves our store feeling valued and satisfied.

Key Responsibilities

  • Provide excellent customer service, responding to customer queries and resolving issues in a timely and professional manner.
  • Work collaboratively with colleagues to achieve sales and service targets, maintaining a positive and supportive team environment.
  • Contribute to the maintenance of a clean and organized store environment, adhering to health and safety standards.
  • Participate in ongoing training and development to enhance skills and knowledge, staying up-to-date with product information and company policies.

What We Offer

  • A competitive hourly rate, with opportunities for pay increases and bonuses.
  • A comprehensive benefits package, including holiday pay, pension scheme, and life insurance.
  • Opportunities for career progression and professional development, with a focus on promoting from within.
  • A fun and supportive work environment, with regular team-building activities and social events.

Requirements

  • Excellent communication and interpersonal skills, with the ability to work effectively with customers and colleagues.
  • A positive and flexible attitude, with a willingness to learn and adapt to changing situations.
  • Basic computer skills and familiarity with point-of-sale systems.
  • A commitment to maintaining high standards of customer service and store presentation.