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Customer Service Representative

1 month ago

Potters Bar, Hertfordshire, United Kingdom CLFIS Limited Full time

Job Purpose

To deliver exceptional customer service and support to our clients, ensuring their needs are met and exceeded. To work collaboratively with colleagues to enhance the overall customer experience.

Key Accountabilities

To take ownership of customer inquiries and resolve them in a timely and professional manner. To maintain accurate records and ensure compliance with regulatory requirements.

To provide technical product knowledge and support to colleagues, ensuring seamless service delivery. To maintain relationships with advisers and other business areas.

Desired Knowledge / Experience / Skills

Excellent customer service experience, with a strong focus on attention to detail and excellent communication skills. Ability to work in a fast-paced environment and adapt to changing priorities.

Qualifications

Minimum of 5 A*-C GCSEs (including English and Maths), with a strong desire to attain the Award in Financial Administration.

What you'll like about working here

As a colleague at CLFIS Limited, you'll receive a competitive salary and comprehensive reward package, including income protection, private medical insurance, and life assurance. You'll also receive support for your personal and professional development.

Diversity and inclusion

CLFIS Limited is committed to a diverse and inclusive workplace, providing the right environment for talented individuals to thrive.