Senior Trading Manager

2 weeks ago

Greater Manchester, United Kingdom TalkTalk Telecom Group PLC Full time
Senior Trading Manager - Customer & Products

About the Role

TalkTalk Telecom Group PLC is seeking a highly skilled Senior Trading Manager to join our team. As a key member of our Consumer division, you will be responsible for driving trading performance and customer profitability.

Key Responsibilities

  • Optimise quarterly trading performance across marketing, sales, loyalty-retentions, and digital.
  • Lead the Consumer weekly trading cadence, driving action plans and holding delivery organisations accountable.
  • Deliver actionable insights on trading plan variances versus targets.
  • Balance short-term trading demands with longer-term monthly/annual trading improvement initiatives.
  • Drive a continuous improvement culture across the team, focusing on customer experience and commercial outcomes.
  • Develop trading offers and propositions for new acquisition and base management, working closely with sales, loyalty-retention, and commercial teams.
  • Review and develop data and insights used to manage performance, defining new reports and forecasting methods.

What We Offer

  • Electric car charging points available at our HQ.
  • Heavily subsidised meals in the TalkTalk HQ Soapworks office in Salford.
  • Access to the Perks at Work platform with hundreds of discounts on high street brands.
  • Flexible dynamic working arrangements.

About Us

TalkTalk is a recognised Top 50 Inclusive Employer in the UK, committed to diversity and innovation. We strive to reflect the communities and customers we serve.

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