Account Manager

3 weeks ago

Cosham, Portsmouth, United Kingdom Totaljobs Full time
About Totaljobs

Totaljobs is a leading online job board in the UK, dedicated to connecting job seekers with their ideal employment opportunities. As a leading player in the British job market, we have been playing a key role in facilitating millions of job placements across various sectors and industries.

Our Mission

We are proud to be part of The Stepstone Group, a global leader in job-tech platforms. Being part of a global team allows us to leverage cutting-edge technology, data, and industry expertise to enhance our services and continuously innovate our technology to meet the needs of the job market.

The Role

We are seeking a highly motivated and experienced Account Manager to join our Sales team. As an Account Manager, you will be responsible for helping our key clients solve their hiring challenges. Your role will be to strengthen and grow existing relationships to increase Totaljobs market share.

Working in the Sales department, you will develop a deep understanding of your clients' current and future needs to recommend the best of Totaljobs solutions to them and create both short- and long-term value for our partners through the entire sales process.

This is a critical role in our organization, and you will play a vital part in helping us reimagine the labour market to make it work for everybody.

Your Responsibilities
  1. Act as the primary point of contact for customers, managing relationships and ensuring their success.
  2. Conduct targeted research to identify opportunities and understand client needs, devising customized strategies accordingly.
  3. Provide exceptional customer service by promptly addressing and resolving concerns to maintain client satisfaction.
  4. Identify and capitalize on upselling and cross-selling opportunities to foster customer growth and revenue generation.
  5. Track, assess, and report on client performance metrics to measure effectiveness and inform strategic decision-making.
What We Offer

We are a community that cares about your life outside work as much as how you feel when you're with us. Our benefits include:

  • 29 days holiday allowance + bank holidays
  • Private medical and dental healthcare
  • Pension contribution up to 10%
  • Training and development opportunities
  • Cycle to work scheme
  • Hybrid working model
  • Volunteering days
Our Commitment

We believe that diversity and inclusion are critical to our success as a global company. We encourage applications from everyone, regardless of background, gender identity, sexual orientation, disability status, ethnicity, belief, age, family or parental status, and any other characteristic.

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