Account Manager
3 weeks ago
At Stepstone UK, we're looking for a skilled Account Manager to join our Sales team. As a key member of our team, you'll be responsible for building and maintaining strong relationships with our clients, identifying new business opportunities, and driving sales growth.
Key Responsibilities:- Act as the primary point of contact for customers, managing relationships and ensuring their success.
- Conduct targeted research to identify opportunities and understand client needs, devising customized strategies accordingly.
- Provide exceptional customer service by promptly addressing and resolving concerns to maintain client satisfaction.
- Identify and capitalize on upselling and cross-selling opportunities to foster customer growth and revenue generation.
- Track, assess, and report on client performance metrics to measure effectiveness and inform strategic decision-making.
- Demonstrated expertise in acquiring new business and cultivating and expanding an account base to drive sales growth.
- Proven track record in achieving sales targets and KPIs through strategic planning and execution.
- Exceptional skills in managing and nurturing client relationships, fostering trust and loyalty.
- Proficiency in Salesforce or similar CRM software to effectively manage client interactions and track progress.
- Ability to adapt to changes within the business in an evolving market landscape, and a solution-oriented mindset to navigate challenges effectively.
- 29 days holiday allowance + bank holidays
- Private medical and dental healthcare
- Pension contribution up to 10%
- Training and development opportunities
- Cycle to work scheme
- Hybrid working model
- Volunteering days
We're committed to equal opportunities and diversity, and we welcome applications from everyone, regardless of background, gender identity, sexual orientation, disability status, ethnicity, belief, age, family or parental status, and any other characteristic.
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