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Enterprise Support Specialist

2 months ago

London, Greater London, United Kingdom Noir Full time
About the Role

We are seeking two highly skilled Figaro Support Analysts to join our team at Noir, a leading technology recruitment agency. As a Figaro Support Analyst, you will play a critical role in supporting our clients' enterprise-level projects, working closely with our corporate clients to develop revolutionary software applications.

Key Responsibilities:

  • Provide technical support and expertise for Figaro, Microsoft Dynamics CRM, Wealth Dynamix WDX ONE, and SQL Server.
  • Collaborate with cross-functional teams to identify and resolve technical issues.
  • Develop and maintain technical documentation and knowledge base.
  • Participate in the design and implementation of new software applications.
  • Contribute to the development of industry-recognized training programs.

What We Offer:

  • A competitive salary range of £40,000 - £70,000 + bonus + pension + benefits.
  • A hybrid working policy with flexible working hours.
  • An extensive training allowance to support your professional development.
  • Health and life insurance, as well as subsidized gym membership.
  • A chance to work with a talented team and contribute to the success of our clients.

Requirements:

  • Strong knowledge of Figaro, Microsoft Dynamics CRM, Wealth Dynamix WDX ONE, and SQL Server.
  • Excellent problem-solving and analytical skills.
  • Ability to work effectively in a team environment.
  • Strong communication and interpersonal skills.
  • Industry-recognized certifications, such as ITIL v3 Foundation, Service Now, and JIRA Administration.

Location: Remote