Compliance and Governance Director

15 hours ago


StokeonTrent, Stoke-on-Trent, United Kingdom Michael Page (UK) Full time

About Our Role

We are seeking an experienced professional to lead our governance and compliance function, working closely with our leadership team to ensure seamless operations.

Job Description

The ideal candidate will have strong analytical skills, the ability to develop effective compliance programs, and a track record of providing evidence-based recommendations.

Responsibilities Include

  1. Governance: Set agendas for board meetings, ensuring they meet regulatory requirements, and maintain accurate records for audits.
  1. Inspections & Reporting: Gather and present key performance and compliance data during external inspections.
  1. Complaints Handling: Respond promptly to customer concerns and ensure timely resolution as the Formal Complaints Officer.
  1. GDPR & Data Protection: Oversee GDPR compliance, handle Subject Access Requests, and respond to regulatory needs.
  1. Internal Audits: Conduct and coordinate internal audits to ensure compliance across departments.
  1. Policies & Compliance: Identify compliance gaps, update policies, and oversee major projects and procurement processes in line with regulations.
  1. Team Oversight: Lead the Business Support Team, managing IT functions, data accuracy, and consistent reporting.

Our Benefits Package

A competitive salary of approximately £60,000 - £80,000 per annum, career progression opportunities, and the chance to join a growing organisation with a commitment to its customers and clients.



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