Senior Client Service Manager
4 weeks ago
About the Role
We are seeking a highly skilled Senior Client Service Manager to join our Performance and Analytics Client Service team in Edinburgh.
As a key member of our team, you will be responsible for managing client relationships, resolving queries, and providing technical expertise on Performance, Attribution, and Ex-Post Risk.
Key Responsibilities
- Manage client queries and resolve issues in a timely and professional manner.
- Provide technical expertise on Performance, Attribution, and Ex-Post Risk to clients.
- Attend and lead client service reviews, discussing KPIs, service issues, and project updates.
- Update client activity plans, business development plans, and client on-boarding plans.
- Participate in new business activity and coordinate the implementation of new clients.
- Manage ad-hoc or strategic projects and provide management cover as directed.
- Represent P&A UKMEA at meetings and ensure excellent working relationships with clients and colleagues.
Requirements
- Minimum 5 years' experience in the financial services industry.
- Client service experience and project management skills are advantageous.
- Knowledge of performance measurement systems and methodologies is an asset.
- Degree and/or further degree in a mathematically related subject is required.
About State Street
State Street is a leading custodian bank, asset manager, and asset intelligence company. We provide investment servicing, data & analytics, investment research & trading, and investment management to institutional clients.
We offer a comprehensive benefits package, flexible work programs, and a range of development opportunities to help you reach your full potential.
State Street is an equal opportunity and affirmative action employer.
-
Senior Client Service Manager
4 weeks ago
Edinburgh, Edinburgh, United Kingdom State Street Full timeAbout the RoleWe are seeking a highly motivated and experienced Client Service Manager to join our Performance and Analytics team in Edinburgh. As a key member of our team, you will be responsible for delivering exceptional client service and ensuring the successful resolution of client queries and requests.Key ResponsibilitiesManage the resolution of client...
-
Senior Manager
1 day ago
Edinburgh, Edinburgh, United Kingdom BNY Mellon Full timeAbout the Role:We are looking for a highly skilled individual to lead our Trustee and Depositary team as a Senior Client Services Manager. This is a hybrid role located in Edinburgh, United Kingdom.Job Description:Provide senior-level service to clients, ensuring high quality and efficiency.Implement changes and drive efficiencies within the Client...
-
Senior Client Relationship Manager
4 weeks ago
Edinburgh, Edinburgh, United Kingdom HSBC Global Services Limited Full timeAs a Senior Client Relationship Manager at HSBC Global Services Limited, you will be responsible for delivering exceptional client service to high-valued Global Payment Solutions clients.The role involves providing first-point support for clients and their day-to-day banking enquiries, as well as collaborating with the Client Service Team Leader to identify...
-
Senior Accountant Position
2 days ago
Edinburgh, Edinburgh, United Kingdom Hays Senior Finance Full timeAbout the RoleThis senior accounts position is an exciting opportunity to join a forward-thinking firm of chartered accountants in Edinburgh. As a senior accountant, you will be responsible for providing an excellent service to a portfolio of clients, while also being given a high degree of independence in your work. The firm promotes flexible working and...
-
Audit Manager
4 weeks ago
Edinburgh, Edinburgh, United Kingdom Hays Senior Finance Full timeAbout the RoleHays Senior Finance is partnering with a top UK Chartered Accountancy Firm to find an experienced Audit Senior. This organisation is people-centric and provides excellent benefits and flexible working opportunities. They offer accounting, audit, tax, and business advisory services to clients across various industries.Your New RoleIn this role,...
-
Senior Project Manager
1 month ago
Edinburgh, Edinburgh, United Kingdom oilandgas Full timeJob Title: Senior Project Manager - Client FacingAbout the Role:We are seeking an experienced Senior Project Manager to join our Client Facing team. As a Senior Project Manager, you will be responsible for leading the management and execution of construction projects through the whole project life cycle, utilizing best practice methodology.Key...
-
Senior Client Service Specialist German Language
4 weeks ago
Edinburgh, Edinburgh, United Kingdom HSBC Full time**Make a Lasting Impact at HSBC**At HSBC, we're committed to helping our clients achieve consistent, long-term performance. As a key member of our Global Banking and Markets team, you'll play a vital role in supporting our high-valued clients with their day-to-day enquiries.**Your Key Responsibilities**As a Senior Client Service Specialist, you'll be...
-
Accounting Manager Opportunity
2 days ago
Edinburgh, Edinburgh, United Kingdom Hays Senior Finance Full timeJob OverviewThis is an excellent opportunity for a qualified accountant to join our team as a senior accounts position. As a senior accountant, you will be responsible for managing a portfolio of clients, preparing their yearly statutory accounts, processing vat returns, and HMRC tax returns. You will work directly with clients, conducting face-to-face and...
-
Senior Client Service Specialist
3 weeks ago
Edinburgh, Edinburgh, United Kingdom HSBC Full timeJob DescriptionHSBC is an emerging markets-led, financing-focused business that provides investment and financial solutions.Role PurposeThe Account Manager will be responsible for supporting a range of clients with their day-to-day enquiries.Duties and ResponsibilitiesManage and resolve day-to-day queries from clients supported in your teamEncourage clients...
-
Audit/Accounts Senior Executive
3 weeks ago
Edinburgh, Edinburgh, United Kingdom Hays Senior Finance Full timeYour new finance careerHays Senior Finance is pleased to partner with a Top 20 Chartered Accountancy Firm in seeking an experienced Senior Finance Auditor. This organisation is people-centric and offers an excellent benefits package, flexible and hybrid working opportunities, and a dynamic, supportive and collegiate audit team.Your New RoleIn your new role,...
-
Senior Manager Private Client Tax Professional
3 weeks ago
Edinburgh, Edinburgh, United Kingdom Austin Rose Associates Limited Full timePrivate Client Tax Senior Manager – Big 4 – OpportunityWe are seeking an experienced Private Client Tax Manager or Senior Manager with a passion for deals tax and real estate to join our prestigious Big 4 client.Develop new client relationships and pursue opportunities within our market, working closely with Private Client Partners and Directors.Maintain...
-
Senior Manager of Actuarial Services
3 weeks ago
Edinburgh, Edinburgh, United Kingdom The Emerald Group Full timeRole SummaryThe Emerald Group seeks a highly experienced Senior Manager of Actuarial Services to lead our actuarial implementation management efforts. As a key member of our team, you will be responsible for managing small teams across a wide range of client projects, including IFRS 17 impact assessments and implementations, finance transformations, and...
-
Client Service Manager with Performance
7 days ago
Edinburgh, Edinburgh, United Kingdom State Street Full timeWe are seeking a highly skilled Client Service Manager to join our Performance and Analytics team in Edinburgh. As a key member of this team, you will be responsible for delivering exceptional client service, managing queries, and providing technical expertise on Performance, Attribution, and Ex-Post Risk.About the RoleThis is a senior role within our Client...
-
Senior Financial Operations Manager
2 days ago
Edinburgh, Edinburgh, United Kingdom Scottish Prison Service Full timeJob DescriptionThe role of a Finance Manager at the Scottish Prison Service delivers comprehensive financial support to corporate directorate functions, working closely with a team of Finance Managers and line responsibility for associated finance staff. This position ensures the accuracy and integrity of financial data, providing financial understanding...
-
Senior Service Manager
2 days ago
Edinburgh, Edinburgh, United Kingdom Air IT Limited Full timeJob OverviewAir IT Limited seeks a Senior Service Manager to lead service delivery operations, focusing on client satisfaction and team excellence. Key duties involve:Designing and executing service delivery strategies aligned with business objectives.Maintaining high levels of client satisfaction through efficient project management.Effectively managing...
-
Edinburgh, Edinburgh, United Kingdom Harrison Scott Associates Full timeAbout the RoleWe are seeking a Senior Account Manager to join our team at Harrison Scott Associates.Job SummaryThis is a great opportunity for a skilled professional to develop and maintain strong client relationships, ensuring consistent quality of work produced.Main Responsibilities:Liaise with clients on existing and forthcoming projects, including...
-
Senior Client Service Specialist French
4 weeks ago
Edinburgh, Edinburgh, United Kingdom HSBC Full timeRole OverviewThe Account Manager role at HSBC Global Banking and Markets is a key position that supports a range of clients with their day-to-day enquiries. The successful candidate will manage the provision of client service support to high-valued Global Liquidity and Cash Management clients, ensuring client expectations are surpassed.Key...
-
International Private Client Tax Manager
2 days ago
Edinburgh, Edinburgh, United Kingdom Austin Rose Associates Limited Full timeA high-profile opportunity has arisen for a Senior International Private Client Tax Manager to join our client, a leading Big 4 firm with an exceptional reputation in the UK.About Our ClientOur client is renowned for its commitment to sustainability and diversity, creating a positive work environment that fosters employee growth and well-being. As a top-tier...
-
Edinburgh, Edinburgh, United Kingdom State Street Full timeRole OverviewThis is a Client Service role within the Performance and Analytics Client Service team based in Edinburgh. As a Client Service Manager, you will be the main point of contact for your assigned clients and primarily responsible for resolving and responding to client requests and queries in relation to the Performance Measurement Service.Key...
-
Senior Private Client Solicitor
1 month ago
Edinburgh, Edinburgh, United Kingdom Beaumont Legal Recruitment Full time £70,000Senior Private Client Solicitor OpportunityWe are seeking an experienced Senior Solicitor to join our team in Edinburgh/Glasgow, providing expert advice on Private Client matters, including executry administration, tax planning, and trust creation.Key Responsibilities:Handle a wide range of private client service areas, with a focus on executry...