Operations Director
5 days ago
We are seeking an experienced General Manager to lead one of our busy centres, creating a safe, fun, and vibrant environment for our team and customers.
The ideal candidate will have a proven track record in managing budgets, driving sales, and optimising performance. They will be responsible for delivering outstanding service, motivating their team, and driving business growth.
Key Responsibilities:
- Manage centre operations, ensuring compliance with company policies and procedures
- Develop and implement strategies to drive sales and revenue growth
- Lead and motivate a high-performing team, providing coaching and development opportunities
- Maintain excellent customer relationships, resolving issues promptly and efficiently
Requirements:
- Proven experience as a General Manager in the leisure or hospitality industry
- Strong leadership and management skills, with a track record of success
- Excellent communication and interpersonal skills
- Able to work effectively in a fast-paced environment, prioritising tasks and managing multiple projects
We offer a competitive salary package, including a base salary of £60,000 - £80,000 per annum, depending on experience, plus benefits such as performance bonuses, access to our Electric Vehicle scheme, and 50% off food when working.
About UsHollywood Bowl Group is a leading provider of experiential family entertainment, operating across the UK and Canada. We are passionate about bringing families and friends together for affordable fun and healthy competition.
Our centres offer a range of activities, including bowling, golf, and arcade games, as well as dining and retail options. We pride ourselves on providing exceptional customer service, and our staff are at the heart of everything we do.
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