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ServiceNow Solutions Architect

2 months ago

London, Greater London, United Kingdom Methods Business and Digital Technology Full time
Job Title: ServiceNow Solutions Architect

We are seeking an experienced ServiceNow Solutions Architect to join our team at Methods Business and Digital Technology. As a ServiceNow Solutions Architect, you will be responsible for designing and implementing end-to-end ServiceNow solutions that address complex business challenges.

Key Responsibilities:
  • Lead the design of ServiceNow solutions that meet the organisation's current and future business needs.
  • Collaborate with client stakeholders to gather, analyse, and document detailed requirements.
  • Develop the architectural blueprint for ServiceNow solutions, considering factors such as scalability, security, performance, and integration requirements.
  • Assess new ServiceNow features, modules, and integrations to determine their suitability for our clients' needs.
  • Establish and enforce governance policies, best practices, and coding standards to ensure the consistency, maintainability, and security of ServiceNow configurations.
  • Define and oversee integration strategy, including designing integrations between ServiceNow and other systems or applications.
  • Ensure that ServiceNow solutions adhere to security standards, regulatory compliance, and data protection requirements.
  • Architect solutions with scalability and optimal performance in mind.
  • Develop and maintain a ServiceNow roadmap and value realisation plan that aligns with the client's strategic objectives.
  • Stay informed about industry trends and emerging technologies to continuously enhance ServiceNow solutions.
  • Provide quality assurance to ServiceNow implementations, overseeing thorough testing to ensure performance, functionality, and security.
  • Communicate effectively with various stakeholders, including clients, project managers, and development teams.
Requirements:
  • Strong relationship-building, influencing, negotiating, and facilitation skills with customers and colleagues.
  • Excellent written and verbal communication skills, articulating complex technical information convincingly at all levels.
  • Able to work with minimal supervision, consistently delivering quality to deadlines and escalating issues and blockers in a timely manner.
  • Experience of working in a client-facing role in a professional services organisation.
  • Expert knowledge of the ServiceNow platform, beyond ITSM.
  • Design of complex integrations between ServiceNow and other enterprise solutions.
  • ITIL and/or TOGAF qualified.
  • Experience of working with Agile SDLC methods.
  • Experienced in data architecture and master data management.
  • A high level of general, technical knowledge including current, emerging, and future technology market trends and their impact on business.
What We Offer:
  • Autonomy to develop and grow your skills and experience.
  • Be part of exciting project work that is making a difference in society.
  • Strong, inspiring and thought-provoking leadership.
  • A supportive and collaborative environment.

We are committed to providing a positive and inclusive work environment for all our employees. If you are passionate about ServiceNow and want to be part of a dynamic team, please apply for this exciting opportunity.