Customer Service Sales Support Specialist

6 days ago

Deeside, Flintshire, United Kingdom Scantec Recruitment Full time
Job Overview

A leading Food Manufacturer is currently seeking a Sales & Customer Service Executive to support their sales office function and manage sales orders for UK trade and wholesale customers.

This role will enable the sales office to function more effectively by having a dedicated admin resource.

Key Responsibilities
  • Ensure the smooth delivery of product and monitor UK wholesaler & direct to trade payments.
  • Support the sales office with administrative tasks, including order entry onto NAV / CRM system.
  • Deal with customer enquiries and provide solutions.
  • Focus on supporting UK wholesale and trade customer base.
  • Provide national accounts administrative support, including presentations and day-to-day activity.
  • Conduct telesales, including upselling and cold calling new potential business.

You will be a Customer Service Sales Executive, ideally with telesales experience within a manufacturing environment and good IT skills, including Office 365, Power Point and NAV.

You will need to be a good, confident communicator with the ability to build strong relationships and be organised with good planning skills.

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