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Customer Service Sales Support Specialist

2 months ago

Deeside, Flintshire, United Kingdom Scantec Recruitment Full time

A leading food manufacturer is currently recruiting for a Sales and Customer Service Executive to join their team at Scantec Recruitment.

This role is a cross-functional office position supporting the sales office function and the management of sales orders for both UK trade and wholesale customers.

Key Responsibilities:

  • Ensure the smooth delivery of product and the monitoring of UK wholesaler & direct to trade payments.
  • This role will enable the sales office to function more effectively by having a dedicated admin resource.
  • Deal with customer enquiries.
  • Enter orders onto the NAV / CRM system.
  • Focus on supporting UK wholesale and trade customer base.
  • National accounts administrative support – Support with Presentations / Day to day activity.
  • Telesales including upselling.
  • Cold calling new potential business.

Requirements:

  • Customer Service Sales Executive experience within a manufacturing environment.
  • Good IT skills including Office 365, Power Point and NAV.
  • Good, confident communication skills with the ability to build strong relationships.
  • Organized with good planning skills, a self-starter and problem solver/solution provider for customer/consumer enquiries.