IT Infrastructure Support Manager
1 day ago
Teva Pharmaceuticals, a global pharmaceutical company, is seeking an IT Infrastructure Support Manager to join our team. As a key member of our IT department, you will play a critical role in ensuring the smooth operation of our local IT infrastructure.
Job Description:
The IT Infrastructure Support Manager is responsible for managing the local IT site's infrastructure and serving as a point of contact for the supporting global teams and vendors. This includes implementing and maintaining all aspects of the site's IT infrastructure environment. The ideal candidate will have extensive knowledge of computer hardware and software, network maintenance, and industry trends, as well as excellent communication skills to engage with employees throughout the organization.
A Day in the Life:
You will be the local focal point for global IT Operations teams for projects and incidents, handling multiple tasks simultaneously in a fast-paced environment. Your responsibilities will include:
- Coordinating between business/IT stakeholder management and global ITO teams
- Contributing to continuous documentation of the system landscape
- Managing hardware rollouts and IT asset management
- Providing technical support as a point of contact for IT
- Executing service delivery (e.g., IMAC, break fix, desk side support)
- Troubleshooting, parts replacement, system upgrades, and basic deployments on-site
Required Skills and Qualifications:
To be successful in this role, you will need:
- Bachelor's degree in Computer Science, Information Technology, or related field
- 3+ years' experience in IT Onsite technical roles
- Strong IT technical knowledge of computer hardware, software, and other devices
- Excellent communication skills, both verbal and written
- Project management experience
Benefits:
As a valued member of our team, you can expect a competitive salary of $80,000 - $110,000 per annum, depending on experience, plus a range of benefits, including:
- 25 days of annual leave
- Pension scheme
- Life & Critical Illness Insurance
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