Customer Service Representative

2 weeks ago

Henley on Thames, Oxfordshire, United Kingdom Nationwide Building Society Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Representative. As a key member of our branch team, you will play a vital role in delivering exceptional customer service and supporting our customers with their financial needs.

Key Responsibilities
  • Provide excellent customer service and support to customers in a branch environment
  • Process transactions, answer customer queries, and resolve issues in a timely and professional manner
  • Work collaboratively with colleagues to achieve team goals and objectives
  • Develop and maintain knowledge of our products and services to provide informed advice to customers
  • Contribute to the development and implementation of branch initiatives to improve customer experience
What We Offer

As a Customer Representative with Nationwide Building Society, you will benefit from:

  • A competitive salary and benefits package
  • Ongoing training and development opportunities to enhance your skills and knowledge
  • A supportive and collaborative team environment
  • The opportunity to work with a leading building society that is committed to making a positive impact in the community
Requirements

To be successful in this role, you will need:

  • Excellent communication and interpersonal skills
  • A customer-focused approach and a passion for delivering exceptional service
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Basic computer skills and proficiency in using digital tools
  • A willingness to learn and develop your skills and knowledge
What to Do Next

If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, please click the 'Apply Now' button to submit your application. We look forward to hearing from you

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