Customer Service Representative

1 month ago

Henley on Thames, Oxfordshire, United Kingdom Tesco Full time

About the Role

We are seeking a motivated and customer-focused individual to join our team as a Colleague in our Henley-On-Thames Superstore. As a Colleague, you will play a vital role in delivering exceptional customer service and contributing to the success of our store.

Key Responsibilities

  • Provide excellent customer service, ensuring that customers have a positive shopping experience.
  • Work collaboratively with colleagues to achieve sales and service targets.
  • Process transactions accurately and efficiently, handling customer payments and returns.
  • Maintain a clean and organized store environment, adhering to health and safety standards.
  • Participate in visual merchandising and stock management activities to ensure a visually appealing store.
  • Support colleagues during peak periods, demonstrating flexibility and a willingness to adapt to changing circumstances.

What We Offer

  • A competitive hourly rate, with opportunities for pay increases and bonuses.
  • A comprehensive training program, equipping you with the skills and knowledge to succeed in your role.
  • A supportive and inclusive work environment, with opportunities for career progression and professional development.
  • A range of benefits, including discounts on Tesco products, access to wellbeing services, and a pension scheme.

Requirements

  • A passion for delivering exceptional customer service and a commitment to providing a positive shopping experience.
  • Excellent communication and teamwork skills, with the ability to work collaboratively with colleagues.
  • A flexible and adaptable approach, with a willingness to work varied shifts and contribute to the success of the store.

What's Next

If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we would love to hear from you. Please submit your application, and we will be in touch to discuss the next steps.

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