Brand Ambassador

4 weeks ago


Chester, Cheshire, United Kingdom Talbots Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Brand Customer Care Advisor. As a key member of our sales team, you will be responsible for creating and fostering a culture of hospitality through exceptional customer experiences and building enduring relationships both internally and externally.

Key Responsibilities
  • Create and implement strategies to drive sales and service metrics in key measurable areas, including clientelling, appointment setting, and Talbots Classic Awards.
  • Develop and maintain strong relationships with customers, colleagues, and community partners to promote the Talbots brand and drive business growth.
  • Stay up-to-date on current products and fashion trends to effectively communicate with customers and provide personalized recommendations.
  • Participate in community and store activities to promote the Talbots brand and build relationships with customers and colleagues.
  • Represent the Talbots brand in a professional and courteous manner at all times.
Requirements
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
  • Strong sales and service skills, with a focus on driving business growth and meeting sales targets.
  • Ability to work in a fast-paced environment and adapt to changing priorities and deadlines.
  • Proficiency in using technology, including POS systems and other software applications.
  • Ability to work a flexible schedule, including evenings, weekends, and holidays.
  • Comfortable climbing ladders, moving around regularly, and standing for extended periods of time.
  • Able to lift, carry, and move at least 40 pounds.
What We Offer
  • Growth opportunities to develop your skills and advance your career.
  • Incentive opportunities to recognize and reward your achievements.
  • Generous merchandise discounts and other perks to enhance your shopping experience.
  • A dynamic and inclusive work environment that values diversity and promotes community involvement.

Note: This position description is intended to describe the general nature of work being performed by associates assigned to this job. It is not intended to be inclusive of all duties and responsibilities and is subject to change.



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