Customer Service Representative

1 day ago


Bedford, Bedford, United Kingdom Tate Full time
Customer Service Advisor

We are seeking a skilled Customer Service Advisor to join our team at Tate. As a Customer Service Advisor, you will be responsible for providing exceptional customer service to our clients, resolving their queries and concerns in a timely and professional manner.

Key Responsibilities:
  • Contacting customers to gather information and book engineer visits
  • Updating the system with customer requests and details of work to be completed
  • Rebooking engineer visits as required
  • General administration and customer query resolution
Requirements:
  • Strong written and verbal communication skills
  • Confidence using a computer
  • Previous customer service experience in retail or a call centre
  • Commitment and hard work
  • Knowledge of Excel advantageous

We offer a professional office environment, a friendly team, and parking on site. If you are a motivated and customer-focused individual, please apply for this exciting opportunity.



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