Customer Service Representative
3 days ago
Unlock Your Potential as an Advanced Customer Service Representative
Join World Duty Free - WDF as an Advanced Customer Service Representative and embark on a rewarding career journey. As a key member of our team, you will play a vital role in delivering exceptional customer experiences, driving sales, and contributing to the success of our stores.
Your Key Responsibilities:
- Provide world-class customer service, ensuring every customer feels valued and supported.
- Maximize sales opportunities by utilizing your product knowledge and service skills.
- Work collaboratively with the Customer Service Leader to inspire and motivate the team.
- Take ownership of store operations, including opening and closing procedures, and delivering briefings to the team.
- Demonstrate a positive attitude, flexibility, and a can-do approach to achieve operational standards.
What We Offer:
- A comprehensive induction and training program to ensure your success.
- A supportive team environment that fosters growth and development.
- A competitive hourly rate, plus excellent benefits, including a company bonus scheme, employee assistance program, and travel discounts.
- Free parking and discounts on products for staff, family, and friends.
Our People Promise:
We value our colleagues and strive to create a work environment that is respectful, engaging, and rewarding. As an Advanced Customer Service Representative, you will be part of a team that is dedicated to delivering exceptional customer experiences and driving business success.
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