Customer Service Representative

3 days ago


Bedford, Bedford, United Kingdom World Duty Free - WDF Full time

Unlock Your Potential as an Advanced Customer Service Representative

Join World Duty Free - WDF as an Advanced Customer Service Representative and embark on a rewarding career journey. As a key member of our team, you will play a vital role in delivering exceptional customer experiences, driving sales, and contributing to the success of our stores.

Your Key Responsibilities:

  • Provide world-class customer service, ensuring every customer feels valued and supported.
  • Maximize sales opportunities by utilizing your product knowledge and service skills.
  • Work collaboratively with the Customer Service Leader to inspire and motivate the team.
  • Take ownership of store operations, including opening and closing procedures, and delivering briefings to the team.
  • Demonstrate a positive attitude, flexibility, and a can-do approach to achieve operational standards.

What We Offer:

  • A comprehensive induction and training program to ensure your success.
  • A supportive team environment that fosters growth and development.
  • A competitive hourly rate, plus excellent benefits, including a company bonus scheme, employee assistance program, and travel discounts.
  • Free parking and discounts on products for staff, family, and friends.

Our People Promise:

We value our colleagues and strive to create a work environment that is respectful, engaging, and rewarding. As an Advanced Customer Service Representative, you will be part of a team that is dedicated to delivering exceptional customer experiences and driving business success.



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