Technical Support Specialist

2 weeks ago


Birmingham, Birmingham, United Kingdom Concept Full time
Job Description

We are seeking an experienced AV Systems Engineer to join our team in Birmingham. The successful candidate will provide technical support for AV and VC equipment, ensuring seamless delivery of AV services.

Key Responsibilities:

  • Provide technical support for AV and VC equipment
  • Escalate faults to centralised break-fix function as required
  • Carry out daily RFB checks of all AV systems and associated areas
  • Ensure AV equipment software / firmware updates are implemented under change control processes
  • Liaise with client IT & FM teams to agree daily tasks and activities

Person Specification:

  • Excellent communications skills
  • Relevant technical accreditations including CTS
  • Knowledge of current AV and VC equipment and systems


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