Account Management Associate

1 week ago


Harlow, Essex, United Kingdom beBee Professionals Full time £22,000 - £28,000

We are seeking an Account Management Associate to join our team at beBee Professionals in Harlow, United Kingdom.

Job Description:

This is an exciting opportunity to develop your skills and expertise in account management, providing exceptional customer service and contributing to the growth and success of our company.

Key Responsibilities:
  • Customer Relationship Management: Build and maintain strong relationships with customers to understand their needs and preferences.
  • Product Knowledge: Develop in-depth knowledge of our products and services to provide accurate information and recommendations.
  • Order Processing: Process customer orders and manage account information with precision and attention to detail.
  • Issue Resolution: Resolve customer issues efficiently and effectively, escalating when necessary to ensure customer satisfaction.
Requirements:
  • Relevant Experience: Previous experience in a customer-facing role, preferably in a similar industry.
  • Excellent Communication: Possess excellent verbal and written communication skills to interact with customers and colleagues.
  • Technical Skills: Be proficient in Microsoft Office and CRM systems to perform tasks efficiently.
  • Flexibility: Ability to work flexible hours, including weekends, to meet customer needs.
Benefits:
  • Competitive Salary: A competitive salary of £25,000 - £30,000 per annum based on experience and qualifications.
  • Pension Scheme: Enjoy a pension scheme and healthcare benefits as part of our comprehensive benefits package.
  • Training and Development: Take advantage of training and development opportunities to enhance your skills and career progression.
  • Supportive Environment: Work in a supportive environment with clear career progression and flexible working options.


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