Field Service Engineer
3 days ago
Job Title: Field Service Engineer
Job Summary:
Loma Systems is a leading manufacturer of inspection equipment, and we are seeking a skilled Field Service Engineer to join our National Response Team. As a Field Service Engineer, you will be responsible for providing high-quality technical support to our customers in the UK, ensuring their inline inspection equipment is running smoothly and efficiently.
Key Responsibilities:
- Carry out repairs, on-site commissioning, service, and calibration of customer's inline inspection equipment.
- Perform upgrades and refurbishments on customer sites.
- Handle on-site customer queries in a fair and courteous manner.
- Adapt to various environments and comply with local clients' health and safety regulations.
- Complete all necessary paperwork accurately and on a timely basis.
- Participate in the on-call standby rota system as required.
- Continuously improve product knowledge and provide technical support via phone and email.
Requirements:
- Good technical electrical/electronics skills - minimum HNC or similar qualification in electromechanical/electrical engineering.
- Experience in a field service role and familiarity with customer service, including commissioning, repairs, and servicing.
- PLC programming and knowledge of PC hardware an advantage.
- Good PC literacy and methodical approach to problem-solving.
- Full current UK driving license.
- Good customer service skills and flexibility to work overtime, including weekends as required.
About Loma Systems:
Loma Systems is a premium worldwide manufacturer of inspection equipment, used to identify contaminants and product defects in the food and pharmaceutical industries. We pride ourselves on delivering high-quality technical service and trusted advice to our customers. Our culture is hands-on, and we encourage every individual to take the initiative to get things done. We offer a personalized experience to each employee, while providing career progression and stability through our parent company, Illinois Tool Works (ITW).
Why Join Us:
At Loma Systems, we leverage the 80:20 principle in everything we do. We are serious about improving food and pharmaceutical safety, but we know the best way to achieve this is through employing a positive mindset and having a one-team culture. If you have a proactive approach and want to make an impact, we want to hear from you.
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