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Field Service Engineer

2 months ago

Gloucester, Gloucestershire, United Kingdom First Point Group Full time
Job Title: Apprentice Customer Service Engineer

We are seeking a highly skilled and experienced Field Service Engineer to join our team at First Point Group. As a Field Service Engineer, you will be responsible for carrying out reactive and proactive maintenance on multi-customer, multi-technology networks, achieving agreed performance targets.

Key Responsibilities:

  • Carry out installation, commissioning, integration, and maintenance/fault-finding activities across multi-customer, multi-technology mobile wireless networks.
  • Work individually, as part of the field service team, and wider organisational teams to achieve right first-time resolution of work within customer SLA's without compromising safe working practices.
  • Participate in a 24 x 7 callout rota covering all equipment in the Service Area.
  • Keep diligent records and accurately update both internal teams and Customer systems where necessary.

Requirements:

  • Experience of installation, commissioning, integration, and maintenance/fault-finding activity on the Ericsson RBS 3000 product family.
  • Experience of installation, commissioning, integration, and maintenance/fault-finding activity on the Ericsson RBS 6000 product family.
  • Experience of installation, commissioning, integration, and maintenance/fault-finding activity on the Nokia Flexi product family.
  • Experience of installation, commissioning, integration, and maintenance/fault-finding activity on the Huawei RBS 3G product family.
  • Experience of installation, commissioning, integration, and maintenance/fault-finding activity on the Huawei RNC product family.
  • Experience of installation, commissioning, integration, and maintenance/fault-finding activity on the Ericsson RNC product family.
  • Experience of installation, commissioning, integration, and maintenance/fault-finding activity on the P-Com, Nokia, NEC, DMC, Siae, Ericsson Microwave product families.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for career development and growth.
  • A dynamic and supportive work environment.

How to Apply:

Please submit your application, including your CV and a cover letter, to [insert contact information].