Beauty & Fitness Assistant, Casual Contract (0-hours)

5 days ago

London, Greater London, United Kingdom Accor Full time

Job Title: Beauty & Fitness Assistant, Casual Contract (0-hours)

Department: Beauty and Wellness Services

Reports to: Head Therapist

Job Summary:

We are seeking a highly skilled and motivated Beauty & Fitness Assistant to join our team at The Savoy, a Fairmont Managed Hotel. As a key member of our Beauty and Wellness Services team, you will be responsible for delivering exceptional customer service and ensuring the highest standards of professionalism in all aspects of operations.

Key Responsibilities:

  • Ensure the Fitness areas and equipment are maintained and presented as laid out in the Brand Standards
  • Assist the Senior Therapist in maintaining the highest standards of professionalism in all aspects of operations
  • Ensure all treatments are carried out to the highest standards and targets are met. Maintain the five-star level of cleanliness required
  • Day-to-day running of all fitness-related activities
  • Cleanliness and maintenance of all gymnasium equipment and presentation of fitness staff
  • Ongoing training and self-development
  • Fitness/therapy bookings
  • Health & Safety
  • Complaints
  • Fun & Humour
  • Miscellaneous
  • Provide relevant information
  • Operate switchboard
  • Answer queries
  • Control float
  • Complete administration query forms
  • Receipt income

Requirements:

  • Possession of a graduate qualification from an accredited school of aesthetics (CIDESCO, CIBTAC, NVQ3 or equivalent)
  • Previous experience in a luxury environment or day spa
  • Trained in body treatments, facials, manicure, and pedicure
  • Outstanding communication skills, both written and spoken
  • Enthusiastic and positive personality
  • Excellent attention to detail
  • Highly organized and able to work independently
  • Flexibility to work shifts and weekends

What We Offer:

  • Competitive salary and benefits, including pension and life assurance
  • 31 days of holiday, including public holidays (increasing to 33 days after 5 years)
  • Cashback scheme for everyday wellbeing/healthcare expenses, including Perkbox
  • Special rates for Accor colleagues and their friends & family, and discount across Accor hotels worldwide
  • Fantastic colleague rates in Fairmont and Raffles hotels worldwide, including friends & family
  • Free stay at The Savoy after successful completion of probation
  • 50% discount at our iconic American & Beaufort Bars
  • 50% discount at our world-famous Afternoon Tea
  • 50% discount at our spa and florist
  • 50% discount at Gordon Ramsay's River Restaurant and Savoy Grill
  • 20% at Gordon Ramsay restaurants outside the hotel and restaurant 1890
  • Laundry services & dry cleaning for uniformed and non-uniformed colleagues
  • Colleague gym facility and Virgin Active gym membership discount
  • Employee assistance programme
  • Annual optician reimbursements for eye tests and glasses
  • English language classes
  • Colleague restaurant
  • Local F&B, retail, and gym discounts
  • Interfaith prayer room
  • Wellness room
  • Cycle to work scheme

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